Quoted from Pinballmike217:

Looks like the days of Jersey Jack getting a free pass for poor CQ are over. When he was a start up everyone gave him a free pass because he needed time to get up to speed. Well, plenty of time has gone buy and at $10K a pop for new machines now the free pass has expired. I recently serviced a friends HUO Dialed in with about 100 plays that had a ridiculous amount of assembly line issues that were inexcusable. I won't bore anyone with the details but at the $10K price level the consumer should not have to be a high level tech just to get his machine to work properly.

Quoted from High_End_Pins:

That was a known 50 years ago. Never seen this on an old Gottlieb EM
The question and what seems to remain unknown at this point that would help me better understand is this.
Did the same person make all playfields with this issue or are they made by different people exhibiting the same issue?
If it is the same person on all that is root of the problem and it comes down to product lines or process. That could be addressed and fixed.
If it is different people then it gets deeper.
If different do they all use the same products or at least one or two of the same products in the process?
If not do they all start assembling too soon these days?
This type of info could really help find solutions moving forward but there is almost no interaction with the people that have those answers only those with the problems and aftermath leaving us guessing and many buyers suffering.

Quoted from Shapeshifter:

Can someone solve Cleargate please?
Someone must know. The truth is out there.

Quoted from MK6PIN:

Has there been a single populated JJP POTC pf swap under warranty?

Quoted from jimwe5t:

Have done more research on this and found that JJP/Mirco is using water based clear instead of two pack polyurethane because of the environmental impact of the fumes pollution in our homes. Actually if this is the case, my opinion has turned 180 degrees. JJP/Mirco should be applauded for not using the very dangerous two pack polyurethane that many countries have now outlawed because of it off gassing in our homes and being very carcinogenic and super dangerous to us and our families health. I’d rather live with some chipping than having health problems.
Still think, giving 6 months or at least longer curing time is the answer and not printing artwork under the high impact areas, like Stern has done on Munsters, GOTG, etc., in the sling areas and such. No print clear coat adhesion issues there. If JJP were to come out and say this is the reason, who could be upset with them??? Except, JJP not giving enough curing time before assembly. Or over tightening mechs/posts. Or using too thick of a layer of clear coat. JJP should use this as a marketing coo instead of all the negative press they are getting now.

Quoted from Hemispheres:

You do realize at the end of the day you're just going to jack your distributor. You think we're going to get the money back? Ultimately if this becomes a wildfire we're the ones that will get screwed.

Quoted from ronaldvg:

It is the same as with the clinging on to the DMD for so long, the manufacturers just do not want to change or are too set in their old ways to be able to think further than what they know.

Quoted from ultimategameroom:

By the way what is a guesstimate for the cost to have a skilled person do a playfield swap on a game like Potc or WW?

Quoted from chad:

Labor only, or including parts.

Quoted from pinballplusMN:

Just look at a Stern Galaxy Backbox and compare to a Bally Lost World Stern stole more than words back in the day.

Quoted from statsdoc:

Am I missing something? I put Cliffy protectors and new rubbers on my POTC and had to remove or at least loosen some posts to get to them all. How am I supposed to simply maintain the freakin’ pin if I am supposed to not touch these posts? Simple maintenance requires a call to the manufacturer for help on how to remove a post?
My POTC will be the last JJP I will own if that is their response. That is a non-starter as far as I am concerned.

Quoted from harryhoudini:

I talked to Jack on the phone. It was splended. He fixed all my playfield issues.

He fed me BS and lied about his statements later in email.

Quoted from greenhornet:

perhaps its time for one of the investors to step in as the new pitchman. what about michael strahan? he used to play for the NJ giants.[quoted image]

Quoted from PanzerFreak:

WOZ sold for $6500 over 6 years ago and JJP lost money on every single one at that price.

Quoted from o-din:

Perhaps because some of those that paid more later got their games first?

Quoted from Chalkey:

"If you have a problem, call me directly. I will tell you that my reception is getting spotty and hang up"

Quoted from LukyDuck:

Did he say he was on vacation or is this just an assumption? What country was he in during the podcast? I ask because I don’t know the answers.

Quoted from cjmjmm2006:

I do appreciate their dedication but there is no need to take it that far in my opinion.

Quoted from donkadelic:

Rumor is he's back from his "vacation" and still radio silent....tick tock JJP, one more bad move and your company is sunk...

Quoted from Coz:

Just needs a little novus 4

Quoted from underlord:

Please tell me you forgot your emoji

Quoted from NeilMcRae:

Sounds like the LCD warranty bullshit that some laptop people tried to do. The wrong answer IMO.

Quoted from jfh:

I would be perfectly fine with the concept of a playfield warranty. But as the purchaser of said warranty it needs to include a drop in replacement playfield or a nominal swap cost, not $2500.

Quoted from MrBally:

Wouldn't it be something if JJP started to offer a Playfield warranty with new machine purchases? Here's how I see it;
For only $499.99, you will receive a two year warranty on top of the manufacturers very limited warranty. This extended warranty specifically covers Playfield cosmetic problems such as chipping, paint bubbling or whatever else we want to call it. If a claim is made (and approved by an unbiased Review Committee) you will receive a new or remanufactured playfield from Jersey Jack pinball. Shipping charges will be borne by the customer. This is a parts only warranty. You will receive a new play field which you get to install yourself or pay someone to install it. Jersey Jack pinball service centers will offer a Playfield swap service for just $2495.00 based on today's value of money. Also, if the Playfield is no longer in stock, you'll receive a $500 credit good on the future purchase of another Jersey Jack pinball machine. Remember, these are the best built, highest quality, pinball machines there are. Thank you for your business.

Quoted from smalltownguy2:

All that said, know this: I can be very persistent when I need to be.
Any of you local to me should ask me to tell you my (long-winded) story about my "lifetime warranty" windshield wipers I purchased in 2006. I'll gladly share the story with you over a beer to provide you with some perspective as to just how far I'll go with a manufacturer to get what I want.

Quoted from CubeSnake:

Serious question...is the ENTIRE pin returnable to the distributor? I mean to say, that if I received a defective pin-with no hope in sight for a solution-is THAT pin returnable to the distributor ? Kind of a "lemon law" but for pins. Time shouldn't be an issue as what I've been reading are owner's are reporting chipping issues in ~month's time or so. So again-why not just return the defective product to where it came from?

Quoted from o-din:

Not sure how relevant this is, but remember when Chrysler could have gone under because they were making super crappy cars?
Then all it took was the right spokesman to bail them out selling even crappier cars.

Quoted from flynnibus:

he's actually very well connected... and in the recent decade after lurking for some time after his sell off to PPS he's normally quite grounded... even if a bit too coy or gruff. But this one is WAYYYY out of character.. like he just came out frozen hybernation like Austin Powers..

Quoted from Yelobird:

Moon landings? So you think we were Actually on the moon now??? lol

Quoted from Yelobird:

Moon landings? So you think we were Actually on the moon now??? lol</blockquote

Quoted from PanzerFreak:

Get out of here with that crap. That's an insult to the 400k people that worked on the Apollo project including the astronauts themselves, nearly all of which had military experience and are highly respected. You are calling them liars and it's complete insanity to think that many people have held such a secret for 50+ years. Each Apollo landing site has been photographed within the last 10 years showing the lower stage of the lunar lander left behind on each mission.
Guess these scientists maintaining and researching the collection of moon rocks from each manned Apollo mission are all in on the secret too! Hope you continue to enjoy the many benefits, including technical and medical advances, that the Apollo program has provided.

Quoted from GnarLee:

what poker chips have a pinwheel design?