What's really disappointing is that Jack used to be all about the customer service, when he was just selling Stern machines. I guess it was easier / cheaper then. That used to be one of the main reasons you bought from him, the after sale service.
I have a borked POTC playfield and just have to live with it I guess, because I'm not paying $550 for the "fix". But I'll also think twice about future JJP's and already cancelled my Wonka LE order. Come on Jack!