Derek, once your honeymoon phase with pinball is over you too will realize that this is a product that all of us pay hard earned money for.
Is it a toy? Yes.
Does hat imply that we have to treat the "important people" in pinball and their products like ROCKSTAR in order to be friends and fans, let them get away with issues that we would otherwise demand to have rectified?
In my case, no. Your opinion at this point may still vary.
Quoted from swampfire:
Saying that a handful of pictures off pooling and chipping translates to a “widespread problem” is also shortsighted and logically unsound. The only “fact” is that nobody knows what percentage are affected, except maybe the distributors and manufacturers.
I have seen four POTC in person and played them, including the CE that I own myself.
All four had pooling, making it a 100% quota in my case.
What is your real-world quota?
the other three are on location, two of these in heavily played and somewhat local to me barcades. Hence yes, these two see some shit, hahaha.
The pooling that I saw locally made me ask my distributor about how JJP would cover me should my CE, which I was about to order (late last year), would have the same playfield issues that I saw. The distributor seemed surprised by my question but I was assured that I need not to worry. That of course I would be taken care of. I will find out this coming week as I will now file my ticket in reaction to JJPs latest statements.
The third location POTC I played at the beach a month ago. At an amusement center of sorts. It was the middle of day and I was the only one there. The place was dark and it was hard to tell how much wear, therefore how many games the POTC has had at that point.
My own POTC developed the pooling within the first few months on hardly any games played.
Quoted from flynnibus:
they break, we fix them, we keep on living. If you can’t accept that... you’re in the wrong hobby.
OK, great news here. So how do I fix the pooling and cracking? You got my attention. Have been happily fixing the machines in my collection and other people's machines for years and love to learn new tricks.
Quoted from Multiballmaniac1:
JJP will not make it right. Too long already. Why people continue to buy from them has me puzzled. Epic customer support failure.
Check out the POTC playfield thread.
We have an LE owner there with an monster size chip gone. Jack himself supposedly denied him, case closed.
Quoted from Rascal_H:
Apparently Jack thinks anyone talking about this is a horrible person.
Its the other way around, he is in a horrible position. I feel bad for the man and the investors, it is not like they ordered a bad playfield from their vendor on purpose. But I sure enough did not order a bad POTC CE either.
Speaking of which, why is JJP not going after the playfield vendors? They are at fault to begin with.
Quoted from RichieWrench:
So it looks like things are going get better - Nice. Glad to hear some people have had their money refunded and are going to be getting future playfields once those are done.
Not so on POTC, we are being offered old stock playfields who are no better then the ones that already failed us once.
Quoted from Psw757:
That is exactly the opposite of what Jack told me yesterday.
He said they will be getting new PF’s from vendor soon and corrections have been made.
Said I wouldn’t get PF for a few weeks.
If this is a concern you may want to follow up with him on this.
On POTC Collectors Edition? Is that what you own?
And those who already bought an old stock POTC playfield weeks back and now got a refund offered from Jack, will they get a new and fixed playfield as well just like the rest was supposedly offered or did they screw up when they paid for a bad replacement playfield prematurely and unknowingly.
Are they stuck with an expensive poster?
Great to see you're enjoying Pinside! Did you know Pinside is able to run thanks to donations from our visitors? Please donate to Pinside, support the site and get anext to your username to show for it! Donate to Pinside