Quoted from Ballypinball:First up Jack was on a Family Holiday, Not a Working Holiday, he is an employee of a Company not the owner, all I have seen is the same pictures of a handful of games with problems.
Jack will stand up on behalf of the Company when he returns from his Holiday nobody else will address any issues but Jack.
It is not a widespread problem with JJP or Stern or everyones games would have problems
Whaaat? Why would he be the only one to respond to this issue if he is just an employee? We need someone higher up then him then.