(Topic ID: 249691)

Wonka LE Sling Post Chipping in one month!!

By rs812

4 years ago


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Post #1403 Response from JJP from the Pinball Magazine podcast Posted by RobertWinter (4 years ago)

Post #1407 Transcribed response from JJP from the Pinball Magazine podcast Posted by RobertWinter (4 years ago)


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#216 4 years ago
Quoted from PinMonk:

Interesting that spooky just cut out the art in the areas where the posts hit the PF. Maybe they still have ink adhesion worries and are just doing a workaround?

That's what I figure the reason is. When my friend got his ACNC the first thing I noticed was that they cut out the art around the slings, and as a TNA owner I knew exactly why lol. It's a better route to go given the shit show the potc sling issues caused. Though with TNA Spooky was super responsive and helpful, unlike JJP seemed to be with Pirates.

#223 4 years ago
Quoted from Psw757:

It has been reported by a couple people that did accept the $550 offer that the new PF didn’t pass the scratch test and appears to be soft as well.

I'm sure I'm the 1000th person to say this, but that just screams they're not letting the clear harden on these. Anyone who gets a replacement should leave it for multiple months so it can fully cure/harden. It really is a bummer that they're not replacing PFs for free, considering Stern has replaced populated playfields numerous times for customers.

#451 4 years ago
Quoted from Mike_J:

Ask them.
Hopefully, they have buyer’s protection or may be able to file a chargeback.

A lot of credit card companies do as well. So if they paid with any credit card they should call their provider and see if they have any sort of additional warranties or protection on purchases. One of my CapitalOne cards offers an additional 18 months of warranty on purchases, though I'm not sure what the fine print is there.

#503 4 years ago

One thing just came to mind... Considering most people bought their Wonka and POTC through a distributor, wouldn't going the credit card route (dispute, warranty, etc) just hurt the distributor? Curious if JJP would even see the hit from that unless the person bought it from them directly.

#668 4 years ago
Quoted from PinBuck:

Since you have some inside info from JJP, can you tell us if they will ever address the Dialed In patch issues on the early machines and why they decided to upgrade the processor and increase the memory mid production, effectively screwing all the early buyers of Dialed In? It's awesome that a good number of Dialed In owners are stuck on 1.57 and haven't been able to apply patches 1.60, 1.61 and 1.71 because our hardware cannot support it. Anyone buying a NIB JJP machine should be aware that they have done this and could do it again in the future. Terrible business practice if you ask me.

Woah I had no idea that was a thing. That's absurd. You'd think they'd send out some sort of upgraded boards to the early adopters...

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