Rest assured, I'm honoring that request at the behest of my distributor more than JJP. I really don't want to see any of the distributors harmed during this debacle. Jersey (AND STERN!!) need to make this right for the affected customers. I believe in two paths forward:
Either the problem is isolated (as THEY claim, not me) and it will be a small financial hit to take care of the "few" affected play fields,
- OR -
The issue is more widespread (this is my opinion) and an umbrella insurance policy had better be in effect, lest we see insolvency in trying to mitigate the damage.
Either way, I'm trying to be patient. This is a big problem that requires a big corporate solution, which will require some time. Like months to years, not weeks or days. But my patience has limits. If and when I get past that point, my contributions to this discussion are going to make things get ugly. Very ugly. Not the path I want to take. Honey versus vinegar, and all that jazz.
All that said, know this: I can be very persistent when I need to be.
Any of you local to me should ask me to tell you my (long-winded) story about my "lifetime warranty" windshield wipers I purchased in 2006. I'll gladly share the story with you over a beer to provide you with some perspective as to just how far I'll go with a manufacturer to get what I want.