Quoted from Psw757:
Not sure, my last conversation with JJP was followed up with a shit or get of the pot email from them to order a replacement PF. I didn’t respond yet because I don’t feel like itis the correct resolution and certainly don’t want to pay $550 now if there will be some other offer later.
Really don’t like their philosophy on customer service.
As for not having the financial resources to weather this shit storm and do the right thing....if this is true than they probably ought to close the doors. Talk about poor management. Sometimes you need to take a small hit short term get through the problem to take two steps ahead and at the same time really build trust in your customer base. They aren’t doing this at the moment.
My other issue is that, there are an awful lot of people having these issues but how many are actually in contact with JJP about it? I’m going to guess less than 10% and that isn’t good.
We should all be hammering the hell out of them and our distributors.
What good is a replacement playfied at $550 if it’s from the same run as the ones that have issues?
Complete waste of money as far as I see it.