Quoted from Miknan:

The OP had every right to be concerned and acted appropriately. I had an auction end on a buy it now Thursday night before Labor Day weekend. She insisted I get it out the very next morning before the weekend. My auction said to allow 3-5 days for shipping but I said I'd try. I should have refunded the b!tch right then. I did send it out the next morning but she left me negative fb anyway for poor communication and that "I didn't want to ship it quickly". My first and only negative so far and it still pisses me off and stupid ebsy doesn't let you do a thing about it. Sorry for the rant...