(Topic ID: 205150)

Williams Sys 9 - Outhole Activates Repeatedly at Start Up

By xeneize

6 years ago


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  • 54 posts
  • 7 Pinsiders participating
  • Latest reply 6 years ago by wayout440
  • Topic is favorited by 6 Pinsiders

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There are 54 posts in this topic. You are on page 1 of 2.
#1 6 years ago

Gang:

I have a weird issue that seems to be getting worse with time.

Purchased a Sorcerer several years ago that would never play a game as upon power up, the outhole solenoid would fire repeatedly. Figured it was a switch issue and had several projects in front of it, so I folded it up and the game went into stasis for 3 years. Recently did a full restore on the game, reworking all the boards, bulletproofing mods, etc. When finished and the game was reassembled (about a month ago), the outhole solenoid would fire once, MAYBE twice, before going silent and the game would enter attract mode.

Now, several weeks later, upon power up, the outhole solenoid will fire repeatedly - any where from 6-20 times before stopping and allowing the game to enter normal attract mode. It is consistently getting worse. Note, that once the game enters attract mode and is played, the issue disappears. The game can be played over and over again without problems. It is ONLY an issue at initial start up.

Switch mode test indicates that everything checks out good. Could it be a transistor issue on the board, or a micro switch getting flaky? That solenoid does fire continuously even when open, for what that is worth.

Thanks in advance for weighing in!

#2 6 years ago

Bump for the weekend crowd.

#3 6 years ago

Bump for the Monday crowd.

#4 6 years ago

Tuesday bump.

#5 6 years ago

I know you say that the switch checks out in test mode. However, you need to check if it is in an "always on state". You can do this with the game off and continuity check on a voltmeter. Really get in there an tug on stuff to confirm it's solid. Additionally, based on your simpletons, you could have:

-two wires or blades touching on the backside of the switch
-a wire fell off and is intermittently making contact with the other blade on start up
-the diode had snapped or a leg has fallen off but is laying across the blade still
-a wire could be soldered to the "always closed" switch lug instead of the "always open lug

#6 6 years ago

Hey, I resemble that remark!

I will perform some heavy duty troubleshooting on the outhole switch and report back.

Thanks for the feedback snyper2099

#7 6 years ago

So, I opened her up last night and inspected all wires, diode, and the switch.

- All wires are firmly attached to the correct lugs.
- No foreign objects making contact where they shouldn't
- Confirmed wires are attached to the correct lugs
- Confirmed the switch only closes the circuit when it is closed (depressed)
- Diode reads a solid .556

Here's what's weird - I powered it up after my inspection and ZERO pulses of the solenoid. So, I think, "OK, maybe my tugging actually accomplished something." I then proceeded to power of and back on 4 additional times. Every time after the first, the outhole coil would pulse (fire) two times before the game would enter attract mode.

I have attached a photo for review in case I overlooked something obvious.

20171220_204709 (resized).jpg20171220_204709 (resized).jpg

#8 6 years ago

Replace switch+diode. Those style switches are notorious for internally failing closed/open. There are moving parts, levers, springs inside a switch that can touch move around in all sorts of ways that they should not. That's a gut feeling but I've had so many of those style switches fail over the years that if it were mine, I would replace it even if it tested good.

Before you order/replace the part though, disconnect the switch wires and confirm that the coil does not fire after 10 power cycles in a row. You can then confirm its the switch.

1 month later
#9 6 years ago

OK, finally placed an order worthy of including the microswitch. Replaced the switch and clipped fresh ends on the wires. Added a fresh diode. Upon start up the game immediately started pulsing the outhole solenoid. It pulsed continuously - at least a dozen times before I would power down. It did this three power cycles. Looks like the microswitch was NOT the culprit.

Any ideas, gang?

#10 6 years ago
Quoted from xeneize:

Looks like the microswitch was NOT the culprit.
Any ideas, gang?

You need to confirm this by either disconnecting the switch plug at the MPU and powering the game back up or, by disconnecting the wire(s) at the switch. I suspect you have a solder splash on the back side of the MPU, or a bad IC. But at this point, you should rule out the PF, the MPU, or wiring.

#11 6 years ago

snyper2099 I took your advice and disconnected the outhole switch wire at the molex header. Now, when I power on, there are zero pulses of the solenoid. So, disconnecting that switch wire at the board definitely indicates that the solenoid no longer fires at will.

What's my next step?

What's so weird, is that

Quoted from xeneize: once the game enters attract mode and is played, the issue disappears. The game can be played over and over again without problems. It is ONLY an issue at initial start up.

Could the associated transistor be failing?

#12 6 years ago

That quote in my previous post would have been more accurate had it read: "when/if the game enters attract mode and is played, the issue disappears until the next power cycle".

#13 6 years ago

Just my 2 cents worth. Since you have done all the basis stuff it is time to start looking at other things. I don't believe firing the outhole is not part of the normal boot up sequence and the only way the solenoid is going to fire is to complete it's path to ground. So, it could be the transistor or other related parts in the driver circuit but if that is the case I would think you would see it at other times besides just boot up. That leaves things like the MPU and blanking. I would remove all the boards and go through them looking very closely for solder bridges, old capacitors, cracked header pins and also pins in the connectors. If that does not produce positive results it would be time to find another mpu you could swap in or test your mpu in another game.

#14 6 years ago
Quoted from xeneize:

Could the associated transistor be failing?

Anything is possible but it is much more likely an issue with the switch circuitry on the MPU and not the sol./transistor circuitry. Personally, I would just leave it unless you want to start diagnosing an idividual MPU switch issue.

#15 6 years ago
Quoted from xeneize:

Could the associated transistor be failing?

Quoted from snyper2099:

much more likely an issue with the switch circuitry on the MPU and not the sol./transistor circuitry.

The driving transistor is not going to be the problem, simply because it fires repeatedly. The transistors are configured as on/off switches. that have to be sent a signal to turn on or off, a bad one will either at as a switch that is open all the time (nothing happens) or closed all the time (coil locks on & stays on). The entire driving circuit is a dumb circuit, so the problem is probably upper level logic on the CPU board.

#16 6 years ago
Quoted from snyper2099:

Personally, I would just leave it unless you want to start diagnosing an idividual MPU switch issue.

snyper2099 ,the game is unplayable - so I can't just leave it. Do you think it is more likely to be the associated LS374 (U46) or a 6821 (U14&U15)? Is there a correct way to test with the logic probe?

Quoted from wayout440:

the problem is probably upper level logic on the CPU board.

wayout440 ,this makes sense. Do you have a recommended starting place/method to begin troubleshooting?

Quoted from TheWiz:

time to find another mpu you could swap in or test your mpu in another game

TheWiz ,I can do this with my working Space Shuttle, but it's not going to produce a fix. I guess it could eliminate the board as a potential culprit - but like everyone else, I think this is MPU related.

Again, the issue ONLY happens upon initial boot up - something (other than the transistor, I believe) is telling that coil to fire repeatedly.

#17 6 years ago

Schematic added for reference.

schematic (resized).jpgschematic (resized).jpg

#18 6 years ago
Quoted from xeneize:

Do you think it is more likely to be the associated LS374 (U46) or a 6821 (U14&U15)? Is there a correct way to test with the logic probe?

Quoted from xeneize:

upon power up, the outhole solenoid will fire repeatedly - any where from 6-20 times before stopping

PIAs fail from time to time, so more *likely*. I'd probably start by looking at D0 (pin 33) of U15 for the rapid fire 6-20 pulses with your logic probe during start up.

#19 6 years ago
Quoted from xeneize:

snyper2099 ,the game is unplayable -

If it's unplayable then you have not provided the complete picture of the problem. I thought it only pulsed on power up two times and then enters attract mode and plays normally. Can you elaborate more? Elaboration could help eliminate certain causes, saving time resolving this issue.

#20 6 years ago

snyper2099 ,OK - I just went home for lunch to give you real time feedback. I booted it up and after the coin lock out relay energized, the outhole fired continuously for about 20 times - until I gave up waiting for it to start and power cycled.

This behavior continued for 3 consecutive cycles - I then gave up and left it powered down.

wayout440 , I will stick the logic probe on pin33 of U15 this evening.

Thanks for the feedback, gang!

#21 6 years ago
Quoted from xeneize:

So, disconnecting that switch wire at the board definitely indicates that the solenoid no longer fires at will.

If this is still true, the problem is likely somewhere on the play field. If switch circuitry were shorted on the MPU, the sol. would still fire after you unplugged that molex header. If it does not, and the problem only presents itself with that connector plugged in, then you are looking for a problem on the PF. So, if the game were in front of me, I would disconnect the switch wires on the outhole and with everything plugged in, observe again.

#22 6 years ago

snyper2099
Now I am confused. I thought he ruled out the playfield earlier.

#23 6 years ago

I thought I ruled the PF out, as well...

Just to recap - when I disconnect the 1J11-1 (GRY-BRN) wire by slipping it out of the Molex connector that connects to the MPU, the outhole coil does NOT fire, at all.

As soon as I reconnect that wire back to the header pin, the outhole starts firing upon boot up.

If I need to further clarify, just let me know. Reminder - outhole micro-switch is new, diode on the coil is new, and the behavior has remained unchanged. There are no wires shorting any where near the trough. This ONLY happens at initial boot up. IF/when it settles down (say, after 20-30 pulses) the game goes into attract mode and plays perfectly. Problem is, more often than not, it just fires continuously, preventing the game from being played.

Aaaaaaaaaargh, I felt like it was definitely a board issue, but now you guys have me wondering again.

#24 6 years ago
Quoted from xeneize:

As soon as I reconnect that wire back to the header pin, the outhole starts firing upon boot up.

Can you first go in to switch test and see if any switches are "stuck" closed. If so, unplug the switch molex and retest. This would provide some more useful information to troubleshoot. With all the balls out, you don't want to see any switches active during switch test. You don't have to slip the wire out, just unplug the IJ11 connector at the MPU.

The above means the MPU is probably ok. Otherwise, the coil would continue to fire, even with the molex plug off.

Think of it this way. The PF is an input device or the "keyboard" in the pinball system. If you have a stuck "P" key on your computer keyboard and you unplug the keyboard, the constant "P" letter symptom stops. If you unplug the keyboard and you still see a "P" being typed, the problem is not with the keyboard.

#25 6 years ago
Quoted from wayout440:

Now I am confused. I thought he ruled out the playfield earlier.

Sorry, I had to re-read everything a few more times. If the PIA (or anything after it in that stream) controlling the game's switches were bad, the coil would continue to fire even after he unplugged IJ11. (As long as that's the only plug disconnected for that test.)

#26 6 years ago
Quoted from snyper2099:

Can you first go in to switch test and see if any switches are "stuck" closed.

OK.... now, we are getting somewhere. Switch 28 (outhole) is indeed "stuck" in test mode. I swear it wasn't before, but it is now. No other switches are closed.

Removing the molex connector eliminates the firing coil. So, this does indeed seem to point to an issue with the playfield. Given that I have replaced the diode and microswitch, made sure that there are no shorts at the trough, and pulled on all joints to verify solder is a good join, what is my next step? Follow the wires back to the harness and look for torn insulation? I doubt the coil itself is the culprit.

snyper2099 ,thanks for re-reading, I think you put me on the right path.

#27 6 years ago

Make sure switch opens and closes completely as installed. Remove one end of switch diode and test switch with an ohmmeter to make sure it opens and closes properly. Use diode test to check diode and make certain it is oriented correctly and on the correct switch terminals. Make sure the correct color of row and column wires are connected to the switch.

#28 6 years ago

Is the replaced switch wired correctly? Keeping in mind that the wiring might have been incorrect before replacing it, too.

Post a clear picture of the switch and wiring.

#29 6 years ago

The old switch appears to be wired correctly according to the picture above.

You could also have a wire/diode issue on any switch in the same row and column as the outhole. Even though the problem is physically elsewhere, the mpu might recognize it as the outhole switch being closed.

#30 6 years ago

Sw 28 stuck closed... desolder the two wires and put the game in switch test mode. See if the wires are on the wrong lugs, etc.

#31 6 years ago

Just saw snyper2099 's most recent post, so have not desoldered the wires on the switch yet. Will do so tomorrow.

I DID check every diode in both the associated column and row. All are oriented correctly and pass the diode DMM test. The only one I will have to confirm with another machine is the lane change switch set up as it is a unique configuration.

Here is a photo of the new microswitch at the outhole. I do believe it is correct.

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#32 6 years ago

The switch *looks* cleanly wired... but not all microswitches are the same. You want to wire it as NO (normally open) as opposed to NC (normally closed). Those markings should be molded into the casing somewhere near the lugs... but I can't make them out in the photo. Probably on the other side. Yes, some switches swap the locations of which lug is which... the wires might be on the same lugs as a previous / similar looking switch, but the if the switch is internally different...

...something to check.

#33 6 years ago

Make sure the tiny switch is actuated by the lever arm here. You should feel a small click when the lever is depressed. Hard to see in the pic, just want to make sure the switch is actually opening all the way.

4d95d1c36650bc790d3cbba2642c072fd0fb3ea1 (resized).jpg4d95d1c36650bc790d3cbba2642c072fd0fb3ea1 (resized).jpg

#34 6 years ago

Updated photo of backside of microswitch attached showing lug assignments so that we can validate and eliminate. Column wire (GRN-YLW) is going to COM, Row wire (WHT-YLW) is going to NC, diode is between NO and NC with band on the NC side. This is indeed the way it was wired when I got the game - but then again, it had this issue when I got it.

This may be the issue if goingincirclez is correct as I would believe that the way it is wired now is actually normally closed - can someone confirm before I desolder, please?

wayout440 The switch mechanically works well, with a nice "click" when depressed.

snyper2099 While in test mode:

when I disconnect 1J11 (coils), it still sees Switch 28 (outhole) as closed
when I disconnect 1J10 (rows), it does not detect any closed switch
when I disconnect 1J08 (columns), it does not detect any closed switch

20180228_084113 (resized).jpg20180228_084113 (resized).jpg

#35 6 years ago
Quoted from xeneize:

when I disconnect 1J10 (rows), it does not detect any open switch
when I disconnect 1J08 (columns), it does not detect any open switch

Just to clarify, you are testing for closed switches, not open switches.

I understand your frustration but just desolder the wires and hold them in place on the different lugs until it works properly. Then solder them back in place. It's all low voltage and will not harm anything if you do this while in switch test. Just keep the wires away from everything else. If you can't get it to work, maybe the switch is defective. Yes, that happens all the time. You could always go to a leaf blade style switch too.

Don't exit switch test until it's working and be done with it. Do you maintain all of your other games?

#36 6 years ago

snyper2099 Yes, I maintain all my other games. When this one was purchased it came with this issue embedded and I thought it would be an easy fix. Since my last post, I opened up another Williams and inspected the way the outhole switch is wired. While it is a different style, I would have still wired this one up the way it is wired now. The other switch confirms that the column wires go to COM and the diode non-banded side goes to the NO side. The original switch style had no lug labeled NC, just an unmarked independent metal tab riveted to bakelite.

Totally correct, on looking for CLOSED switches in test - edited my previous post.

No frustration here! Thanks for being lightning fast with your feedback. Taking your counsel now and will desolder and move the wires around to see if that clears it up.

#37 6 years ago

The switch is wired closed. The old switch with two tabs is normally open (NO). The bakelite just provided a tie point for the other end of the diode and white wires. I prefer to reuse the bakelite plate when replacing microswitches, and using only the NO tabs on the new 3 tab switch. If you use the NC tab as the tie point, the switch will be closed.

#38 6 years ago

Update.

I rewired the outhole switch to reflect a similar style switch on the trough ramp.

This involved disconnecting the row wires and the banded side of the diode from the NC lug and attaching them to the bottom of the playfield using a lockwasher lug. So, there is now nothing on the NC lug of the outhole switch.

The photo below reflects the trough ramp switch I used as my "inspiration".

So, now every time the game boots, the outhole coil fires once and then the game goes into attract. No switches come back as closed in test. I ran it through a dozen boot ups with this same result. Am I safe to consider this one resolved?

Thanks to all of you for weighing in, I really appreciate your willingness to read my posts and share your expertise!

20180228_111643 (resized).jpg20180228_111643 (resized).jpg

#39 6 years ago
Quoted from xeneize:

Am I safe to consider this one resolved?

If you can play through as few games with no issues, I would call it done.

2 weeks later
#40 6 years ago

Aaaaaaaargh!

So, not even 3 weeks and maybe 20 plays later - I powered on last night and the outhole fired repeatedly. I would let it reach 15-20 pulses before rebooting, but it demonstrated the same behavior after 4 attempts.

Looking for more ideas here, gang. It's definitely NOT the switch.

#41 6 years ago
Quoted from xeneize:

Aaaaaaaargh!
So, not even 3 weeks and maybe 20 plays later - I powered on last night and the outhole fired repeatedly. I would let it reach 15-20 pulses before rebooting, but it demonstrated the same behavior after 4 attempts.
Looking for more ideas here, gang. It's definitely NOT the switch.

Sounds really inconsistent to me. Can you get the coil to fire like this with IJ8 or IJ10 removed at the MPU? It should never fire with either of those removed. If it does, you have board problems.

Report yes or no.

With those connectors back in place, go in to switch test and test every switch in the matrix for the rows and column in which you are seeing this problem. (GRN-YEL and WH-YEL wires) (Especially right coin switch in the coin door, the C and D stand ups, the out hole, the right drop target, and lane change)

Do ALL SWITCHES ONLY report one CORRECT switch being triggered? While you are checking each one carefully, also check the blades and connections at the lugs of EACH switch. Blades could be touching OR, more likely, a wire could be "floating" inside a lug, making some crazy things happen. Make certain each wire is firmly soldered in place.

Report yes or no.

If every switch works properly after this test, you are going to be looking for something wired wrong, or touching where it shouldn't be, or a bad diode.
It's difficult to track problems like that down, especially if it's an inconsistent problem.

Sometimes, the only way to find things like that are to clip one diode leg, test the diode and switch, then re-solder the clip. Before that though, you can check for shorted diodes or switches with your meter's continuity test.

Given the history, my wild guess is that your coin door wiring could be messed up since the switch in question shares a wire with a coin switch. (SWITCH 28 and SWITCH 4)

-Try unplugging the small coin door plug, just inside the harness along the left side of the lower cabinet and see if the problem goes away.

Screen Shot 2018-03-16 at 11.05.26 AM (resized).pngScreen Shot 2018-03-16 at 11.05.26 AM (resized).png

#42 6 years ago

snyper2099 - so, I feel like I could answer most of these with confidence now, but since you went to all the effort to type a really good trouble shooting routine, I will take the time to walk through all of those steps again and report back. Thanks!

#43 6 years ago

Actually, I REALLY like that idea of eliminating the coin door wiring.... can't wait to try that.

#44 6 years ago

I finally had a chance to power it on last night. Outhole fired 4 times and then the game went into attract. I took advantage of this and played a dozen games. Powered down. Powered on. Outhole fired 5 times, then game went into attract. Powered down. Powered on. Outhole fired 7 times, then game went into attract. So, with each power cycle it got progressively worse. I then started troubleshooting.

Quoted from snyper2099:

Can you get the coil to fire like this with IJ8 or IJ10 removed at the MPU?

Yes. It fires when either IJ8 OR IJ10 are removed, or when BOTH are removed. It continues to fire. It does NOT fire when I disconnect IJ11

Quoted from snyper2099:

Do ALL SWITCHES ONLY report one CORRECT switch being triggered?

Yes. And visually all wires are firmly attached with no floating between switch blades/tabs. I checked each a minimum of 4 times and gave extra testing/pulls to the coin door switch - it passed.

Quoted from snyper2099:

Try unplugging the small coin door plug, just inside the harness along the left side of the lower cabinet and see if the problem goes away.

It does not. Completely removing the coin door wiring by unplugging the molex connector in the cabinet changes nothing, the outhole fires repeatedly upon power up.

So, are we back to troubleshooting the board, or do I need to start clipping diodes?

#45 6 years ago
Quoted from xeneize:

So, are we back to troubleshooting the board

Unfortunately, yes.

Working backwards from IJ11--> Q47 --> q43 -predriver-> U5 (7408) --> U46 (LS374) --> U14 PIA -end-

I feel like the outhole was probably ok all along but you initially wired the new switch incorrectly. Now that it's wired ok, the initial intermittent problem (with the MPU firing the outhole coil on it's own) persists. The odd problem is that it's only a problem as the game boots. I hate to suggest shotgunning the board. Can you yank the MPU out and visually inspect the traces around the components I've listed above on the top and bottom looking for bridged solder pads or perhaps corrosion/burnt traces/previously worked on traces?

My gut feeling is that the PIA is firing the coil on boot and that PIA needs to be replaced. However, that's just a guess. You could observe this with a handheld logic probe but if you've not traced/done it before, it may be quicker/easier to call in the cavalry and send the MPU out for repair.

#46 6 years ago

I have a logic probe but I have never had to troubleshoot a PIA chip. I'd be happy to try if you can tell me what to expect.

Referring to the schematic in post #17, do I need to be probing the 6821 PIA pins 26-33? If so, what should be the expected reading (High vs. Low)? I probably have a spare PIA and know I have a spare LS374, but hate to just swapping chips.

I'd rather actually learn something via the troubleshooting process!

#47 6 years ago

Pin 33 of PIA U14 goes to --> [pin 18 of U46->pin 19 of U46]--->[pin1 of U57->pin 3 of U57]--->Q43(emitter leg)-->Q47(emitter leg)-->pin 1 of IJ11--> Grounding wire to the outhole solenoid

Your specific symptom does not really allow for the transistors Q43 or Q47 to be at fault because they are only "completing the ground" in this circuit. Since that is happening properly, you need to look closer and closer toward the PIA until you find the problem. With a probe, you should be able to see the signal pulse at each of the steps above, when the coil is firing incorrectly at the boot of the game.

I know that doesn't really tell you WHY it's happening but if you want to follow the signal, that is what you should see.

The signal on pin33 of the PIA should only fire the outhole when someone starts a game, and the ball is fed to the shooter lane.

If pin33 is pulsing when you see the coil repeatedly fire when it should not, socket and replace the PIA @ U14. Replacing a 40 pin IC with a socket is no easy task, especially if you've never done it.

#48 6 years ago

You need to look at the resistor packs first.

#49 6 years ago
Quoted from GRUMPY:

You need to look at the resistor packs first.

You mean the ones above the switch matrix plugs, correct? Those are easy enough to test. Very good insight.

I really hadn't considered that it still could be a switch issue since the game does not fire the outhole SOL during game play, only when booted.

#50 6 years ago
Quoted from snyper2099:

since the game does not fire the outhole SOL during game play, only when booted.

With the connector j-10 off the pins should all be high, connect logic probe to the correct pin j-10 pin 6 and start the game and see if it pulses the same as the coil. The resistor pack maybe cracked or the nand chip might be bad.

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