I had the same problem with a buddy's Grand Prix.
The stepper unit for the left bonus (under the apron) must be in the "zero" position to fire the kicker. If the fingers on the stepper can't reach the zero step, then loosen the board and rotate the PCB backwards, so that the last step for the fingers is the zero position. The other possible answer is that the zero rivet is missing - I've seen that too!