Picked up my first pinball machine this weekend, when testing it out at the previous owners house everything was working fine, however some issues have popped up after transit and during setup. Pretty much everything is still working as intended, the biggest problem at the moment is that when the last ball drains, in this case after five balls, the "Balls in Play" on the backglass disappears and the ball is ejected back into the shooting lane. This effectively makes the game go on forever as the game over relay is never tripped. This happens no matter how many players are in the game and the player counter works as intended. If you manually trip the relay, the game over light comes on, and you can begin another game by pressing the start button and everything resets properly.
Here is a breakdown to recreate the issue starting from a fresh game:
Press start button > Scores reset > Ball ejected into shooting lane/Balls in Play goes to 1
Launch ball 1 > Drain ball > Ball ejected into shooting lane/Balls in play goes to 2
Repeat until ball 5 is shown on the backglass
Launch Ball 5 > Drain ball > Ball ejected into shooting lane/Balls in play lights go out
Repeat forever until game over relay is manually tripped
At this point under the playfield the ball count unit disc is in the position that is listed in the manual as "trips game over relay in 5 ball game" (Seen below in red). From what I can tell the BLU-R wires are intact and go to their listed positions at the Lock Relay and Game Over Relay. Does this sound like the coil somehow went bad during transit? I went ahead and cleaned both the disc and the arms to ensure there was contact, but that did nothing. I did not touch the 3/5 Ball Adjustment Jack as it was not touched during transit (also I don't know where it is). The head and playfield were both removed to make moving the machine easier, no pinched wires are visible, and the jones connectors were removed/replaced multiple times to ensure the connection was good.
Since I am new to owning pinball machines, maybe I'm missing something in the manual or schematics, but since everything else is working as intended, the only thing I can think of at this point is that the coil is dead as it does not appear to be activating at all when it's supposed to (no noise/heat). As a reminder, the game was acting normally the day before at the previous owners house. If any additional information or pictures are required to help diagnose the problem, let me know where to point the camera and I will supply them.
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