It doesn't seem like a sound issue. If it's not scoring then its not registering the event in the first place. check the switch contacts, etc.
A good place to start for information on your game is here:
https://www.ipdb.org/search.pl?any=flash+williams&sortby=name&search=Search+Database&searchtype=quick#871
To find schematics: You need to verify which MPU board you have as it may have been upgraded from the original, then look on that site for games that were originally built for that board.
You can try the built-in diagnostics (see owners manual) and run the switch test. Those diagnostics are not the best, but they may tell you something.
If you still can't get anywhere, you can try these test ROMs: http://pincoder.reversion.ca You will need access to a chip programmer and a chip, but they are
much better tests and could help you find the problem quicker.
Start with the switches and wiring though, and then check that you have good power going to the MPU board. This is also a good source of information: http://www.flippers.info/system6repairpart4.asp
It applies to a system 6 board, but there are still lots of good bits to get you started. Flash was manufactured with a system 4 board, but it is possible to upgrade to 6 and 7. They're all quite similar in how they are built.
Hope this helps