This is my first pinball machine. I just got it Sunday. Played it worked fine then the ball went into the ball troth. It would recognize that the ball was out however it wouldn't reset the pins in the cycle. If I remove the glass and touch the pins it kicks the ball.. I think that there may be a wire loose. I am not 100% sure. Also sometimes if I hit the flippers or bump the machine forward, it will reset the pins and kick the ball. Any help would be appreciated. Thanks. Also my strikes never light up but I am sure that's a separate issue.