Quoted from megalo17:
What would be considered an “authorized repair?” Because nothing to my knowledge, besides an inadequate post and washer kit, has been offered up by JJP! Excuse me if the metal washers that were originally installed were quickly removed after paint and clear was bursting out the sides after 140 plays. Contrary to how all the JJP defenders want to frame the situation, we’re not all collectors who want to admire our flawless pins. We want to put some serious games on them, and see just how far we can progress!
I think you answered your own question. I also believe your statement about “JJP defenders” can be argued from both sides regarding “framing the situation.” That’s why it’s critical to not “frame” any situation and strictly evaluate the facts and statements.
I am with you as with most owners, we want to put some serious plays on our pins. I, along with all owners don’t want issues and when issues arise, we want them fixed, we want to be made whole. With that said, jumping in with the mob bad mouthing and making false statements doesn’t help the situation. It doesn’t make JJP want to make more public statements. The best course of action is to be patient, be respectful, don’t label people you don’t agree with and don’t make assumptions.
A large portion of this hobby wants to be buddy-buddy when things are going smooth. When an issue arises and they don’t receive instant satisfaction, they want to ditch the buddy-buddy stance and side with a corporate/judicial stance. Can’t have it both ways. They want to make fast food analogies with simple $10 meals or make carguments that compare with billion dollar companies. Making those comparisons is apples and oranges, some similarities but totally different animals.
I believe these issues will be resolved. I have bought 9 NIB JJPs, 8 of them used on route, I had lots of issues and everyone of those resolved, some took awhile but I was made whole. I elected to be patient, respectful and factual.
Don’t loose sight of how great/fun this hobby is as a whole, don’t forget it’s a small community that eats its own. People/companies come and go in pinball, the ones who stay have integrity and respect.