Quoted from Skyemont:
Didn't IMLE at 9k have major issues? I know this to be true. A friend went thru it.
Depends if you look at it from a pinball collector's eye or a JJP hugger. I generally dislike Stern's quality and strategy of stripping everything down to save every last nickel, but IMDNLE did not have "major issues." I had to adjust some switches in the sarcophagus mech, one of the captive ball switches and adjust my launcher to make the loop properly. My DILE has had 4 phone replacements and one trap door replacement, both of which I'd consider "major." I've also had to straighten a brutally crooked LED board. The employee was a full cm off the predrills, and the inserts were pretty much dark. Customer service has been TOP NOTCH though.
I love JJP and hope they keep going, but I'm going to call a spade a spade. They have their issues, just like Stern does. Sometimes they are better, sometimes they are worse. I personally think JJP's theme choices and family-friendly limitations are going to hurt them and possibly kill the business. Many pinheads that can buy games grew up in arcades. Arcades were where skids, dopers and smokers hung out, at least the ones I hung around. That's why skulls and tits sell so well. I like metal. I like demons and devils. I like skulls. I like tits, even though I see these as non-PC these days.
The best case scenario I can see is that they start putting out unique, original themes like companies did in the 80's and stop with the fear of bad words like "killer." Killer App, Pat's original title for DI, would have increased sales on DI by 10% IMHO. Skip paying for worn-out themes to save your customers some cash. If deeproot, who I believe is working on original themes (smart), and others start cranking out good titles, JJP will be the first to go, and it will be a sad day for pinball.