I have not seen the email the TPF team sent to me posted yet. Here it is.
The opening of the email tells you where the money went. Nobody waved a magic wand and the show just happened. TPF has contract with Embassy Suites Hotel. And it sounds like the City of Frisco and Embassy Suites have the power to pull the punch bowl so those two outfits have to be satisfied with what comes.
It also sounds like the TPF team has been getting flooded with email requests. They are asking you for patience and time. Give them a break. No need to break their balls.
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More of where the money went. You are going to be transferred to 2021. Which means that next year the TPF team will be working for free to set up the show. Actually, they will be working for less than free; This year's money has been spent and next year's money will surely be reduced because of the transfers to 2021.
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Some have said that they will make dispute with PayPal. How about keeping your tempers in check. It sounds like you will be addressed as soon the TPF team can get things sorted out. If you send a dispute to PayPal, then PayPal could "blacklist" TPF and shut them down. I don't think anybody wants that. So, give them a break as they work to formulate a plan for something that could not be planned for.
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Disclamer: I do not work for TPF. I'm just some pinballer that was going to bring a pin. And I hope to be able to do so next year.