Tim is like our hippy version of Willie Wonka (Gene Wilder version). The maybe angry, gruff, eccentric, with a heart of gold and the keys to the castle.
I've never had a problem there personally; I've even given a nod of gratitude to Tim and the others as they've come by and said "Thank you guys for all you do", and was even treated to a nod back. And yes, I understand that I have to drop quarters and pay for the privilege to be there.
In a somewhat recent, but memorable time there, I watched an out-of-control 8 year old running up and down the aisles, slapping people as they were playing. I watched Tim go over to the little punk, and in front of his mother and father and 2 other brothers, tell him to wait outside, right then and there, because he had called some guys to come take care of him, physically. The cherry on top was him telling the now clearly upset parents that they were welcome to stay inside and continue playing, but junior was not welcome in, and had to wait outside for his beating. It was their choice. Pure fucking-comedy-gold.
Yes, as we all know, ALL of the games are never perfect, and some things may be broken here and there, but what do you honestly expect from a place with 300 games? If I drop a quarter and something doesn't work, I either play the game out in a new and challenging way, or I move on to the next one. No big deal. This is not Replay or Banning, and has never been advertised, or claimed, as such.
The place is certainly eclectic and eccentric, and Tim is clearly a mashed-up-hodge-podge of a space alien, mad scientist, pirate, Dr. Emmet Brown, Ed "Big Daddy" Roth, and possibly Professor Frink. I've always had a good time, and it's always been a place to kill a day while I'm in Vegas. The 7-11 500 feet down the street, that sells 2 tall-boy Coronas for 3 dollars is just an added bonus. Think of it as throwback 70's road-side attraction, and you'll have an absolute blast. I'm almost sad to see the ensuing modernization.
That said, I'm betting he's sitting back in Vegas right now with the pirates, laughing his ass off at the commotion he's caused on Pinside.