(Topic ID: 113863)

Why Marco Specialities is ruining it for international customers

By flashinstinct

4 years ago

Topic Stats

  • 233 posts
  • 97 Pinsiders participating
  • Latest reply 4 years ago by Spencer
  • Topic is favorited by 6 Pinsiders


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    #4 4 years ago

    Think of how much money you will save by just moving 70 miles south. I hear there are some nice houses in Ogdensburg.


    j/k, of course.

    #114 4 years ago
    Quoted from SadSack:

    I would say it shows how great their distaste for exporting goods is. I don't think you non-US understand how much BS it is when items get stuck in customs or has tariff due or other problems that the customer most easily remedies with a credit card charge back. Exporting sucks. In fact, I won't sell anything outside the US.

    That sucks. How bad is it? What's the ratio of goods that get held up and eventually charged back? I figured it would be relatively low, like shrinkage or damaged during shipment.

    #136 4 years ago

    Is there any way for the customer to be given the choice in advance to either pay for the insurance or forfeit the right to a charge-back? I'm not sure if that is even feasible, much less attractive to either buyer or seller, but at least it would identify the real issue, which is the insurance cost for non-delivery, and shift the cost accordingly.

    #138 4 years ago
    Quoted from toddsvec:

    No, not really.

    So that appears to be the real crux of the issue.

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