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I've found the same thing. I have no problems with quality or service of Marco themselves, but they become a last resort because payment and shipping for Canadian orders on must be done through iglobal, and the rates are just plain ridiculous.
Quoted from Pintucky:Someone should contact Marco and register your complaints. Then, post on here what their response was. I can't imagine them wanting to lose business! There must be viable alternatives . . .
I actually did this, this morning, with a link to this thread for reference. No point in us moaning about the deal, but not asking for it to be fixed. 
I received a reply very quickly that they were looking into options to "ease the pain a little" in the new year. So this may be on their radar now.
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Charlottetown, PE