Because Jack only wants your money - cares not about delivering a quality, desirable product.
Seriously; if he cared about anything but money - he'd own up to the problem.
Having screwed the customer on 3 different games over... what 6 years? Speaks volumes.
Just send him money via go fund him; and he'll be just as happy

Making Playfields isn't hard... it's pretty damn clear that Mirco is a hack and he should be run from this hobby with Pitchforks.

Canceling orders is the only message jjp will understand. I encourage it. that said too many people won't do it.

No. It's clear that time doesn't play a factor on assembled PFs.
If the clear is soft at time of manufacturer/assembly; the posts pool. So if enough time is given for the clear to harden BEFORE assembly; it's less likely to occur.
Ofcourse; JJP is never going to admit/give history as to why this occurs; so we are only left to make assumption.

Doesn't surprise me at all.
1) he's a subcontractor - this business is between JJP and him.
2) He's never been upfront with people. Just look at this thread:
https://pinside.com/pinball/forum/topic/mirco-playfields-warning-for-potential-buyers

Seriously; he's not a good person for this hobby. I really wish people would stop buying from him.

They probably copied cliffies design and offered no licensing fee what-so-ever. That would be about par for JJP's course.

JJP direct or a Distributor?
If the former; then demand an onsite examination of your machine before they box it. Tell them you will be looking for pooling post and functional games. If they reject your demand - tell them you want a full refund because you can't and won't accept a pooling playfield.

If the latter; make the same demand at their place of business.

Be prepare to follow thru on your bluff... IE pay airline or drive.

It's my understanding that a soft clear would be obvious at assembly stage. That said; who really knows because JJP isn't being transparent about a darn thing.

I thought I read somewhere in one of the many threads that a number of games show pooling on the first unbox. not after 100 or so plays. Since I haven't been crazy enough to be bitten by this issue ... I'm only speaking from the multitude of threads on this issue across all the vendors.

Personally; I feel JJPs QA assembling is just simply trash / non-existent. They just throw shit together and ship it with very little care about the overall quality of the product. I'd bet there is an incoming quality check they could do to weed out these PFs. But they are more interested in taking your money rather than doing a good job.

That said; I wouldn't want to risk a 12k pile of cash on my understanding. The best thing to do is just cancel your order demanding a refund for the deposit.

Tell me you did this on a credit card and that you are going to issue a chargeback.
The product was not as described and the manufacture refused to refund.

Why wait? It's a given as people continue to buy even when they have no solutions.
If it is truly Toy Story; we all know there will be digital printing with adherence issues just like the past 4 games.
People will continue to throw them money because they have to have the new shiny thing.

JJP hasn't learned a lesson; to be honest, they've learned they can take 1k from people and they will follow up with balance just for the fear of loosing out.

I seriously see nothing in this thread or others that indicated enough people will take action / not buy their spots.

This is the most naive thing I've ever heard someone say.
Non Refundable deposits with a know super defect like this is defiantly them fuxing people over . There is no other way to look at it.

Raise the prices 1k after the mad rush to buy.
Ship obviously defective PFs; offer no restitution. Offer no one a refund on deposits; effectively stealing money from those people.
These are the actions of a set of people who know there's another set of suckers behind the people currently in line.

They know the next title will sell out because people don't vote with their wallet.

The hell they don't! Is there a game without the PF? No.
The whole game is their product. THEY DO CONTROL THE QUALITY OF THE Playfield.
THEY CHOOSE NOT to stand behind that product.
Saying anything is makes you part of the problem.

Marketing wank... pure and simple.

So, They expect the customer to pack it up and get it ready?
They say a refund; but full retail value plus shipping?
I'm betting they pay "a" value for the game only... Probably minus the 1000 nonrefundable deposit and shipping fees both ways.
Let's not give them credit until
1) we have proof with details
2) that person(s) confirms they got said refund in a timely manner

I bet we'll find not a single buyback happens

What I'm saying is We've seen ZERO evidence that they actually intend to offer anyone a buyback. Feb was offered; but now June and they haven't executed a buy back. Smells like a used car salesman tactic intended to diffuse the situation without actual intent of following thru. JJP is obviously dragging their feet - I doubt the offer was even genuine; and probably was shot down by the Jack himself when they approached him for final approval.

Let's say 30% of the customers make enough noise to be offered a buy back. Most of those customers will choose to take in in the butt because they really want the game. So let's just say 10% of the 30% actually follow thru with the buy back. How many will actually make enough noise to actually get a real offer to buy back? How many of them will actually get this "grail" of full price plus shipping both ways? I'm pretty confident that number will be near zero. <3 to be proven wrong tho.

Ok "Jack" ... I really don't care who it is... but I'm sure "the management team" stopped that buy back plan before a single offer was made. It is my honest opinion that nothing material will come of the plan. Basically; everyone screwed will indeed be screwed.

Because three or four games over 8 or do years indicate they have no intention of fixing. Add their behavior of no remedies Is a further indication of their inability to solve

Honestly at this point; it could be a Star Trek: Picard pin from JJP and I wouldn't buy it.
Last thing I need is a self destructing playfield at way inflated prices in my collection.

You people and your buy a theme at any cost are just nuts.

No worries, according to @iceman44, jjp are overachievers... They'll be there in a game or two

You get a downvote for this.
They've had ample time... and FOUR_ games to fix it.
It's clear you have drunk the koolaid.
I'm of the camp that believe JJP gives no care they they are shipping garbage... cause people like you continue to buy.

Umm... 4 games ago; they didn't learn the lesson. 3 games; same. 2 games, ditto, last game... same routine.
How many times do you need to get punched in the face to believe they really did mean to punch you?

I'm confident; JJP will not make any changes because they haven't and now... aren't even standing behind the crap-tastic product on the latest game. How many data points does it take people?
I'm confident that TS will be another shut-up and take my money orgy and we'll be right here talking about the confidence that the next game will have all of this resolved.

"fair go" left the building at Game #2 with this problem. "fair go" was years ago.
Sure; they want to build the best product possible - when it's easy, cheap, and quick.
It's clear that making a decent playfield with adhering clear isn't any of those three so they are keen to keep passing the garbage to you the customer.
Evidence speaks volumes; if you think there isn't enough evidence - see my previous comment about getting punched

So you're saying that... your GNR shipped via sea shipping arrives several months later... and the ink has already lifted ... and you can do preventative work to repair it?! Do tell.

By preventative; we all know the washers DO NOT work...
so what? put a Tarp iron on the PF after you nearly completely disassemble the PF? How much damage is done by the act of just removing the post and washer?

Seriously dude; don't minimize this. If you are convince this can be prevented; please do share and let JJP know so the rest of these poor SOBs don't have to deal with future PF shipments with pooling / torn ink.

Sorry, but the deposit is non refundable at jjp.
Makes you feel better, right?

Only if you powder coat them in transparent clear so they don't show up.

https://images.app.goo.gl/wx65KzZnnkuikG3XA

tenor (resized).png

xqcki7h4xxh51[1] (resized).jpg

We could hope.
That said; they haven't learned for the last 4 games... so not convinced they are capable of change.

I'm actually thinking:
A) The cancellations were minimal; too many people like PanzerFreak bought anyway because well; he stated the reasons in his admission which I read to be emotion not logic.

B) If they are indeed making changes; it's only because they are tired of Mirco's Sh1t to be honest. If you can count on your vendors; you have problems.

Guess I'm a rare bird.
I've only bought two NIBs... only one was a sight-unseen; shut up and take my money decision. I don't regret that purchase (Stern Star Trek LE) because it fit my collection perfectly.

The other was a Multimorphic P3... I had plenty of 1 with that title as it was being developed.
Don't regret that purchase either.

I would have loved to get in on the Rick and Morty; but sold out way before I had a chance to try before I buy.

A post on facebook is nothing more than hopeful thinking. I don't care who posted it.

If JJP says it's fixed; we need years of evidence to prove its fixed.
And they need to admit there was a problem to begin with ... which would open the flood gates to people claiming defective product.
Just don't see this happening.
If it is indeed fixed (highly doubt it); you'll never know exactly when it was fixed nor if it's fixed only for a specific batch.

That id travel to see !

Dats what she said....
( )

Just.. don't ... Give .. them... Any business. Even when the next title is your grail theme.
Most don't appear to have that kind of will power.
I do.

lmao
They've been tryin unsuccessfully for 8 years over 3 games?
If so; they are have the worst engineering team on the planet.

No apparently not...
Repetition is important because people like you still give them money.
Admit JJP doesn't care about making a quality product; then maybe - just maybe I'll consider my 'job' done.

:Insert facepalm meme here:

The evidence is overwhelming. Your rose colored glasses don't need any tweaking, that's for sure.

I'm sorry that you were triggered by English words.
There was no class implied there; you just triggered yourself.

I was simply stating that people tend to stick their heads in the sand and ignore the obvious signs of a dysfunctional company.
I'm positive there were numerous signs that DeepRott was going to end up the way it did.
I'm really quiet done feeding the Fanboi in you... so you go on and take the polar opposite position from "jimwe5t" and I'll go on ignoring the fact that you can't seem to remove the rose colored glasses. Seriously; don't feed the Fanboi

Did you ask for your money back? did it include the non-refundable deposit?

596a5829abe14d67790d563cda507849[1] (resized).jpeg

Wouldn't care if JJp is doing star trek Picard or discovery .. they wouldn't get a dime of my money with the current management and quality problems

AS much as it'd be funny... I'm sure Robin wouldn't allow that given the ties he want to have with Industry.
JJP couldn't take the joke ... and would proably file a C&D against Robin.

My game is fine is like you saying you didn't catch COVID so it's a hoax.
Sadly, someone somewhere is gonna believe you.

Glad you are safe from the quality issues

I pray for you and your NIB.
I hope that you remain a fan when your Wonka PF looks like a old, melted chocolate bar from the delamination of the clear and dirt getting between the art and clear. When that happens to your NIB; I hope you'll let us know you are still a fan.

I'm really serious; but hope you never have that problem.

Strangely, I've never jumped off a bridge ... but that doesn't mean watching others fall to their death doesn't impress upon me the the need to also jump off a bridge without a chute.
JJP quality suxs; and *I* am not stupid enough to buy a 12k self destructing machine.

Public thread, can't give two shats if you think my comments arent reasonable it or on point

Or not at all. That's what he safest way to ensure you get quality pfs.

"Fire sale" comes to mind.
Sadly; this isn't it. They are just "profiting" of the misery of their customers.
Either that or they are just trying to "Break even" on PFs they know they cannot shove down someone's throat.

I do.
Treat your customers like shit. Expect failure