Quoted from PinFever:Thanks for the Wishes but as far as my Communications to date was professional. but met with resistance and no quick replies and had to have my Distro Help every time.
The last one not as much and doubt i will get a response either as i waited weeks before playing my game as it was self destructing from just playing it before they would answer the simple question of if to put on the washers they told me they would send me.
hen didnt send them and didnt reply to me.
month later i am Told They forgot to send the washers and buy them myself.
which my distro did but then didnt answer my email if that is propper. then they said no ,they do not want the washers added yet the playfield kept getting worse . now i put washers on and damage is past it.
Then it took several emails to be put on list to get a Playfield for cost. now others get playfield for the cost of shipping..
This is bs and will read up on / warranty rights
Laws give you more rights
If you discover that something you bought is defective, contact the retailer and manufacturer to ask for a repair, replacement, or refund.
Along with companies’ express warranties, you also have “implied warranties” under state law. The Uniform Commercial Code, a set of laws adopted in much the same form by all states and the District of Columbia, provides an automatic “implied warranty of merchantability.” That unwritten protection guarantees that consumer products are free of substantial defects and will function properly for a reasonable period of time. What’s “reasonable” depends on the type of product and the amount you paid. States typically limit implied warranties to four years. They apply to products you buy from retailers that normally sell such items.
But here’s where it gets complicated: Most states allow companies to negate, or “disclaim,” the implied warranty by conspicuously disclosing that a product is being sold “as is” or “with all faults,” or by simply stating there’s no implied warranty. And manufacturer warranties typically do just that. “In my opinion, every warranty you see is taking away rights you would otherwise have,” says Richard Alderman, director of the University of Houston’s consumer law center.
Eleven states (Connecticut, Kansas, Maine, Maryland, Massachusetts, Minnesota, Mississippi, New Hampshire, Vermont, Washington, and West Virginia) and the District of Columbia prohibit consumer products from being sold “as is.” In some of those states, stores can still sell items without implied warranties if they follow strict requirements, such as telling the customer exactly what’s wrong with the product or by selling the item as a factory second.
States take these laws seriously. Last year, Maine reached a settlement with a new-car dealer that it accused of disclaiming implied warranties by telling consumers that only the manufacturer, not the dealership, was responsible for serious vehicle defects. The implied warranty also applies to most used goods sold by merchants, including used cars in some states.
And last, the federal Magnuson-Moss Warranty Act prohibits companies from disclaiming implied warranties during any period that its written warranty or any service contract is in effect.
What you should do. If you discover that something you bought is defective—even after the written warranty has expired—contact the retailer and manufacturer to ask for a repair, replacement, or refund. It doesn’t matter what the retailer’s return policy is or that the manufacturer put a notice on the box telling you not to return the item to the store.
Don’t expect a salesperson or customer service representative to know about these extra rights. To get satisfaction, you might have to go up the corporate ladder or post your complaint online, say, on the company’s Facebook page. If that fails, try complaining to the Better Business Bureau and to your state attorney general or consumer protection office. Send a demand letter threatening to take the company to small-claims court. If it’s an expensive product, contact a consumer attorney. (You can find one at naca.net.) .
St. Clair Shores, MI
