Quoted from Tranquilize:My DILE had numerous issues:
A light board was installed off the marked screw holes by almost a full cm. Could barely see the leds from above the pf. Had to rescrew the board day one.
Bob lights wired incorrectly.
Trap door flap broken first week
Phone went black repeatedly. Replaced 3 times. Long process.
Playfield seating design issue on all games.
Backglass lock jams. Common issue.
Different CPUs in games. Early adopters get slower cpu which causes video issues for some (me included).
Bluetooth app support abandoned. Many don't care, but I liked and used this feature.
If you bought the game new, did you at least get the replacement parts for free?
My Hobbit has been rock solid. When I reached out to JJP for the recall kits, they shipped them to me super fast, and for free. The kits come with color pictures with full instructions.
EDIT: I lied a little. The M-A-N drop target assembly got loose, and I had to refasten it. Other than that, it's been great.