My DILE had numerous issues:

A light board was installed off the marked screw holes by almost a full cm. Could barely see the leds from above the pf. Had to rescrew the board day one.

Bob lights wired incorrectly.

Trap door flap broken first week

Phone went black repeatedly. Replaced 3 times. Long process.

Playfield seating design issue on all games.

Backglass lock jams. Common issue.

Different CPUs in games. Early adopters get slower cpu which causes video issues for some (me included).

Bluetooth app support abandoned. Many don't care, but I liked and used this feature.

Code for multiballs and b.o.b. targets needs improving, but they won't do it.

All that being said, the phone and it's characters are the best integration of a second screen in all of pinball. The camera integration was new and is still awesome. It's one of Pat's best layouts. Build quality, aside from trouble spots, is great. It isn't cheap, like stern.

Stern offers a more robust machine, but they don't offer innovation. I don't know if I'd buy nib from either at this point. I just picked up a doctor who, and the shots are 10x more satisfying than anything in gnr....

Nah. I just had to work on it. Plays perfect.

I'm still praying that they will add code to make the Bob targets rotate with flipper buttons. It's almost impossible to aim and hit the bottom Bob target.

Drone magnet: throws ball toward left drain.

Electric dude: often bumps ball toward left drain after theatre soft release. Super unfair design.

Other magnets: often throw the ball toward left drain.

When I play, I frequently lose the ball down the left drain through no fault of my own. If I could consistently relight kickback, it would add more variety to the game and make it far, far better.

Pretty sure they've abandoned the code aside from their wifi addition. It's a shame as polishing Bob and multiballs would make it one of the greatest machines of all time, and it wouldn't take that much to get er done.

Code didn't fix my sync issues.

Yeah, the parts were covered under warranty. The amount of time wasted wasn't.

Sexism is fun!

Lol. Yeah right. They cost cut everything, but subways were just a coincidence?

No. You're just wrong in your assessment. Fanboyism has little to do with it. Are their flippers different? Yes. It's DI slow and clumsy? GTFOH.

JJPs rules are always problematic. I begged them directly to fix DI (which is one of the better jjp games), but they just wouldn't do it. Multiballs are just inserted, Bob rules are imbalanced and create drain issues, and modes are insanely imbalanced with all else.

They just aren't good at coding good rulesets. I got Maiden shortly afterward. Man, what a difference!

The moving dude makes the game awesome. I call him "asshole."

"Now, if I can get asshole out of the way, I can nail big Bang." Or, "if asshole blocks this ramp shot again, I'm gonna lose it. Fuckin' asshole!!!!"

They did improve the multiballs, but they still need work, and the modes with big Bang and Sims are way too point heavy.

Bob should be far more present in the game, and most of all, the lit Bob targets should cycle with flipper hits because the lowest Bob target is nearly impossible to hit with a trapped shot. Not being able to relight kickback with skill also makes players avoid the Bob targets altogether. They just couldn't see how this flaw in the ruleset almost ruins the game from an overall rules strategy.

I'll probably never buy a jjp again because of the code. I haven't played gnr yet, but I can almost guarantee I'll be with those who hate the code. The saddest part is that they won't listen like Keith and crew did with Maiden.

I'm not trying to toot my horn, but in my review of Maiden, I suggested that the latter modes being all ramps was tough and redundant and that a floating target would be an improvement. It is now fixed as a floating target and made the game way better. Maybe that was the plan all along, but either way, there were many suggestions by Pinsiders that went into the game. That's how you fine tune code.

Huh?

Blah, blah, blah. Stern is just as bad. They used to be worse. They learned after Ghostbusters ghosting issues that it is way cheaper to ignore and explain away pf issues. Stern has gotten a lot better, but they still have a long way to go.

Wow, Where'd this guy come from? His complete lack of logic is super entertaining!

Team RomPanZap! Snuggling Jersey Jack since 2013.

Hey now... If I didn't know you better, I'd interpret that as unfriendly.

Stern used to send out little bottles of touch up clear. I'd probably use a high grade nail polish. Same thing. Level the pf and it will self level.

Cleary, you're a caveboy.

This ignorantly assumes that people should equate downtime (posting on Pinside) with labor (fixing a game when you shouldn't have to).

Just don't take any advice from the jjp nut-huggers. I used to love the company... USED TO.

Jim worst and Romulick should get a room. They could make little troll babies together.

I can't believe there's still a debate.

- Bad playfields, check.

-Altering warranty so it's useless, check.

- Greedily screwing over distros with #s, check.

- Blaming the customer, check.

- Raising prices on a flawed product mid-production, check.

- Ghosting customers in need of support, check.

- Avoiding recognition of issues for years, check.

Pinsiders: "Uh, hey guys, do you think the new run is okay?"

Jeez guys, slow down. This is a thread about bad QC at JJP. If you want to talk about JJP being awesome, you're in the wrong place. If Zitt wants to post 458 times about his crap jjp experience or his opinion of others' experiences, he's in the right place. Why come in here and fight with the people complaining in a CLEARLY ADVERTISED complain thread?

A new shitty PF isn't a great solution to me for the cost of the new games. Jack is handling this like an asshole. If you don't want to hear this, go to the GnR hype thread or something.

Pooling, giving distros the shaft for a cash grab, raising prices after release, blaming the customer, ignoring the issue, continued issues after THREE releases... The list goes on. I was their biggest cheerleader. Just look at my review of dialed in. Not anymore. I don't gamble.

Yeah, it's just like the stock market. Everyone throws around money when times are good, but the newbs get a sharp wake-up on the downturn. The long game is never good for companies that ignore repeat business, unless they are in the tourism industry.

I just feel good knowing I'd have at least two more of their machines and I don't. That's two sales. I'm sure there are many others in the same boat. That does affect their profits. Tough times are on the way. Then we'll see.