I’ve never bought a NIB game so maybe I’m not expert enough on the subject. I’ve owned 5 Sterns and played many others over the years. I like Stern. They seem like they have good people who do their best. I’ve never understood all the hate. Maybe my expectations are too low but I’ve never been offended by them. I remember playing Star Trek for the first time and being blown away by the laser. I like blinking lights and sounds so I don’t notice some of the imperfections but I don’t wish I would. I think Stern is a big part of our hobby and I’m grateful that they keep making games for us.