If I were to guess at what JJ was trying to convey is this :
"Hey people, If you are going to spend that much money on current models NIB, why dont you just buy from an authorized retailer that will provide support and tech after the sale.
If something does happen with your purchase and you are expecting full warranty and support when purchasing from a non authorized retailer, you will not get this.
Buying NIB from an authorized retailer is a value added experience."
If I was selling NIB as an authorized agent, and someone purchased a nib from some random dude and needed free warranty parts, I would kindly tell them that I cant get free parts to them, but I can get them for X price. And perhaps the person they purchased it from will warranty it. I would also explain to them that if they were to purchase new from me in the future I would be able to take care of them in situations like this.
The way I see it is that I would be disrespecting my cash paying customers to give them the total VIP treatment. VIP treatment is a value added commodity that customers pay for by doing business there.