I see a lot of people saying they don't like the movie. Fair enough. I think, for most, you are wanting something more from the franchise at this point. Something I'm not convinced these writers can give us.
We've already explored the concept of "what is reality" to it's fullest in these films, now we need more. They hinted at it many times in the new movies, but frustratingly they didn't go there. What do any new scifi shows and movies about AI end up exploring? The evolution of the AI and what it means. The AI eventually eventually gains an emotional awareness and maturity overe time, it becomes more "human" in many different ways. In the Matrix movies, the AI are nothing more than prison guards, trapping us and exploiting us. But what is the end goal for them? Have they evolved into a real life form capable of growth, empathy, compassion and all the other traits we have or are they nothing more then dispassonate code with no real chance of growth beyond what they already have become? What are the goals of humanity in this fictional universe? There don't really seem to be any, although they hinted at the fact that people have just given up.
So much writing potential here, but instead we just get a movie about breaking through the AI reality again and a "love conquers all" theme. They did show the evolution of the AI to some degree, with humans working alongside some of them, but that's where it ended.
In the end, the movie was entertaining and I didn't hate it, just keep wanting more then they can give us.