I ranted heavily on here when the disc and chest were taken out but pre-orders were not notified of the change (other than finding out on Pinside). I cancelled my pre-order.
After a week or so, there was an interview with Jack where there was admission they’d do things differently in the future. It wasn’t an apology per say, but I got it. It was clear there was a commitment to quality over features in my mind and I reinstated my pre-order.
The game arrived and I’ve been more than impressed with it. The out of box issues I have had have not been out of the ordinary and the service response time has been great as usual.
After a few weeks of playing I’ve come to appreciate the depth of this game, I don’t regret buying at all and I look forward to further code polish.
For anyone who’s tried to make or made a pinball or has worked on any commercial or retail physical product you can appreciate that things never go as expected. The sheer amount of labour that went into all aspects of design and assembly is rediculously impressive.