John Wart, Jr.
John has a profile on here, but hasn't been around in a while.
He does board repair by mail and also sells pinball game roms. His business is thatpinballplace.com.
Had some personal issues and got behind in his work. His storefront has been down for a while.
Don't see what any of that has to do with your purchase going off the rails though.
Edit: re-read the back and forth. Looks like the seller decided you were asking too many questions. Chalk it up as a "No" and move on. Some things just weren't meant to be.