Quoted from robertmee:
Tesla is already receiving backlash for the handling of warranty claims for the model 3's they sold last year.
Not wading into the back and forth, but... hunh? What do you mean?
I know a few places that had slower service which they have seemed to figure out. I had an issue with mine that was fixed and it was the best experience I've ever had - they came to my house, fixed the car in the driveway. All within a week of the report. They called me back to ask how it was working. They left me a thank you card for "letting" them service my car.
I'm one of the only 3 owners I have heard of with an issue. I have heard of S owners having more issues, specifically with door handles. The S isn't in the Camry market.
The panel gap thing was WAAAAAAAAAAAAY overblown, something that I have heard almost nothing about in real life, just in a lot of "Oh noez, Tesla is dead" articles. I haven't heard of many issues with the 3 at all from anyone who bought them, and thanks in no small part to those articles, I think we're all much more careful about inspecting the cars for things like this (I never checked an earlier car for "panel gaps". I did with my 3.) Reliability is what they are focusing on.
Random interesting thing too, Kelley Blue Book just stated that after 36 months, a Model 3 would retain 69.3% of it's value. After 60, they think it will be 48.7% - https://www.kbb.com/new-cars/best-resale-value-awards/best-resale-electric-vehicle/
It's weird, because I don't get how KBB rates their top 10, but the 36 month resale rate places it at the #2 best at retaining value. The 60 month puts it around #11. What is also interesting is that none of the top 10 cars include a rebate from the government, where the 3 does. The perception of reliability must be okay to retain that much of a resale value.
By comparison, a Camry is at 48.6% of it's new value after 36 months (without a giant rebate!) and 36.2% after 60. https://www.kbb.com/new-cars/best-resale-value-awards/best-resale-mid-size-car/
Using quick math, a $51,000 Model 3 will sell for $35,343 in three years. The buyer would also get a $3750 tax rebate, for an actual loss on the vehicle of $11,907. A Camry, using the low end of $24,765 for one, would sell for $12,036 after three years. A loss in value of $12,729.
That's insane. (I just did that math for the first time.)