Great game and my daughters favorite ,catching killer multi ball and midnight madness are great features. I also think the light show and audio are some of the best .Hope ramps and slot wheels are reproduced currently their unavailable.

check your wire gate for elevator and make sure its sitting on the correct side of stop

For the guys getting air ball on right ramp,check the lift linkage for ramp flap . When the linkage gets sloppy the ramp does not pull tight against playfield or it moves causing air balls. I was lucky enough to find a complete nos unit at a show after installing it I get no air balls

FlatsRUs, that's normal for this game .At game start there should be 3 balls in trough and one in sewer.If the ball in sewer was launched during multiball it will store the ball back there the next time it's sent into subway

Check that playfield is level I use a bullet level above flippers. Check the switches on elevator ramp if there bent out to far They will slow the ball down as ball passes through

Mine is flush with playfield,front of ramp is in recessed area allowing it to be level with playfield