My Whitewater no longer gives the second ball when whirlpool challenge begins. If it's in multiplayer mode and the second ball should come from the lock, it does give the second ball. However, when it's supposed to give the second ball on the plunger, it just gives the one ball from the lost mine.

Once and a great while, it does give the second ball on the plunger. Also I have seen it give a second ball for man-overboard and extra-ball. This never happend until the recent whirlpool challenge second ball issue.

Any help is greatly appreciated!

No ball search, kicks from lost mine right about when you would expect the second ball to cue on plunger.

How do I do that switch test?

In test mode when I add 1 ball it just triggers outhole and does not kick the ball over.

With all 3 balls loaded, it show left, center and right closed. With 2 balls loaded it shows center and right closed.

I agree that the issue is probably in the trough, the few times it did give the 2nd ball was after I was messing around in the trough replacing the sleeves in the coils.

3-ball multiball is working perfectly, never an issue since fixing optos in no-way-out.

Removed the metal plate to access ball trough from above. In test mode, I manualy loaded the balls one, by one and manualy ejected them one at a time...many, many times. The trough switches closed and oppened perfectly every time. Hmmmm

Shooter lane switch working properly.

Switch test after startup shows the following closed switches

24-always closed
61-whirlpool popper
62-whirlpool exit
63-lockup right
64-lockup center
65-lockup left
66-left ramp main
76-right trough
77-center trough
78-left trough
86-bigfoot opto 1

Does this seem correct?

Very much appreciate all the help!!!

68-disaster drop shows open. When I manualy roll a ball through the ramp it does close for an instant.

I have no idea and can't find any info on it. I've had the machine for 15 years and never touched that opto.

Wow, you are certainly right. Just found a tech chart and it does say it should be normaly closed. Does not look like I can get to it without removing upper playfeild Anything I should check before I do that?

Woohooo!!! Found you can remove opto assembly from below, and it worked properly when detached. Wiped down the optos and cleaned the exposed sides of the ramp and reassembled. The optos now show closed and second ball was served up on a couple whirlpool challenge tests. Experience tells me it's too soon to call it fixed, but it looks REALLY good! Thank you so much!!!! You sir, rock! So glad I found this site!

So far, after many more games, it looks really good. The whirlpool challenge has given the second ball 100% of the time, joy!!!

"Best game ever", honestly I tend to agree. I have played most of the "top" games and never felt like I would trade mine for any other. The depth and advanced strategy really keeps it interesting. I've had mine almost 15 years and still find it very exciting. The vacation jackpot is so difficult to get, it always leaves me wanting to hit the start button "just one more time"!

My favorite thing about the game is that despite it's complexity, new players get right into it without the lost "what do I do now" confusion. It's incredible how straight forward it appears to new players and how complex it is for veterans. They really captured magic with this game and accompanied it with a dynamite sound track.

Congratulations on your recent wh2o aquisition, may it bring you as much joy and entertainment as it has brought me!