Quoted from joeraptor2003:Hi Allibaster
You’re right... we messed up here. And I did say that I would give you a partial refund and I thought I did. Please forgive us for we had such a rush on orders for Christmas.. a few orders did get messed up but we quickly fixed the issue once they were realized. We will and always take care of our customers. We have one of the best customer service in the business and we stand by our products. I sorry you caught us at a bad moment but you will not be disappointed should you choose to order from us again.
Best
-JR
Now that's customer service!