Quoted from Cserold:
Bumping this. Have a HEP restored WH2O with a Pinsound 1 board. The Pinsound board has not worked correctly since day one. Now the latest firmware update for the board causes the game to produce NO audio after starting a game. Can't get a reply from the Pinsound guys over the last few days on this recent development (they are typically pretty good at replying). Just frustrating to have an unplayable game. Is anybody else successfully running the Pinsound 1 board (not the new Pinsound Plus Board) with the latest Pinsound firmware on their White Water?
I have seen your videos. Can you post a picture about the board, showing us the status LED's? Is the Running LED lit?
After the firmware upgrade, what is your volume level (at service buttons)?
You can try this:
Pick up another USB. Copy a small sound package file into this drive. Any package is OK, no need to be White Water. Let the board unpack it, then start a game. Activate switches and modes as much as you can, you have to hear some sound/callouts. If not, then seems you have a hardware issue.