I inquired with CPR about the dimples as well and got a response saying that the drill bit must have broke and it wasn’t caught. Then I was told what to try to drill the holes out. I really wasn’t expecting much or really looking for anything but seeing “Sorry this happened” would have been nice. In fact, the email started off with this....
This is the third email of it's kind, in the last month. Same situation. Same discovery. We made and shipped 300+ playfields, and prior to that it's been dead quiet.
No “Hello” or anything, that’s how it started. I’m just glad I don’t do these things regularly.