the web site is Kevin's dept, I don't have anything to do with it other than making 'suggestions', some of them get addressed, some don't.....I can't force a partner to do anything, all I can do is suggest things.....
.....the bottom line is: Nobody "READS" any of our web site pages....99% don't read our FAQ's, Install Guides, Playfield Qualifications, Process page, etc.....they just come onto pinside and gripe before doing any research, even though we Already Have most of the questions already answered.....
I try to answer as many questions as I can, but honestly, I don't have a lot of the answers that people ask about for specific titles ( mostly production questions ), but I try to answer as best I can......Once in a while kevin will get on pinside late at night ( 1-2 am ) and chime in to treads that get out of controll, but he really only comes onto pinside abot once a month......