So, I thought some of you might be interested in seeing this week's project for me: swapping Whirlwind playfields. I'm really grateful for a place to commune about pinball here at PInside. Many of you have helped me significantly on my Whirlwind already. Thank you.
First, a few notes about CPR. The playfield is absolutely BEAUTIFUL. These look amazing. I've read all the notes about insert crazing, but once a light in under it, forget about it. It looks great. That said, I've been very disappointed in CPR's customer service. Not only are they not sure if they can fulfill all the pre-orders (anyone seen the Seinfeld car rental episode:
), but they have done almost nothing to communicate to those who still don’t have a playfield.
I am on the pre-order list and have been patiently waiting. I've emailed with no response. I pre-ordered around August 2012 and even though the contact deadline was around May 12, I never got a response. Just another note on their website saying “pre-orders being contacted in waves.” I'm cool with waiting, but as a business owner myself, pretty firmly believe in “under-promising/over-delivering.”
Thankfully, I found a pin friend in Dayton, OH who ordered 2 (BTW: why were pre-order folks allowed to buy 2 if the whole list doesn't get a chance first?), who sold me one, along with plastics. I’m VERY pleased with the product, just not CPR’s customer service.
Here's some pics of the original playfield: