Quoted from sterlingpinball:It is a lot better to buy from the factory than a distributor like Automated Services. Stern should show some loyalty and sell to its customers not just to the distributors .Hmmm maybe that will help keep prices down and a better relationship with the customer.
there are real good reasons why manufacturers don't sell "direct to the public" and instead go through distributors (none of them unique to pinball, fwiw)... starting with (but by no means ending at) the requirement to have a sales and support staff... dealing with thousands of individual customers (rather than a couple dozen or so distributors) is a massively different kettle of fish...
it's not a viable business model...
