Cliff has been very good about shipping most of the time. Give him a break though, he's not just working a second job and sending these on the side. He's developing new protectors, testing, ordering, more testing, stocking vendors, and filling orders from pinside, RGP, and other sites plus filling from his personal email. He seems a bit overwhelmed right now, prob because he is. I had the same thing happen last month sent a email for a invoice for IJ target for my stle and he didn't respond. Send him another one after about 10 days and he apologized profusly and sent it out that day. Definately wants to be there for us and he is. Things happen. He will take care of you, even if it's eventually