Quoted from PinballAir:
I once ordered a glass. It came in and it was the wrong size.
Steve offered to send another one free. I said that i would just pay for the second one.
I sent him a pic of the original that had tape measures on it showing length and width.
The second one arrived an inch too short.
I made a filler for the game to make up the difference.
He is a great asset to the community. I will order from him again . I just hope it is one he has already done.
I think sometimes the time in between the order and execution create mistakes.
Two times the glass was the wrong size, even with pictures??