I would not recommend Pinball Revival to my worst enemy based on my personal experience with them.
Based on their website and a phone call, I agreed to purchase a Gottlieb Melody that would repair the art damage on the playfield as well as the backglass, professionally shopped and cleaned and the cabinet would be restored.
I was sold a "professionally refurbished Melody" that would be as nice "as the day it came from the factory" for a premium price.
I received a game that was not even properly cleaned nor was it functioning properly. The game was not worth half of the premium price paid.
After complaining privately, the email discussion ceased after 3 emails. 1st email was me asking for a a partial refund. 2nd email was a response saying he would not refund the amount requested. 3rd email was me asking for a number that Pinball Revival felt was fair.
Never received another email.
I should have known something was strange when I wasn't provided pictures of the finished restoration prior to sending the final payment.
I learned a valuable lesson. I lost over $1,000 in value. And Pinball Revival lost a customer who would have returned had they lived up to their end of the bargain.
Marcus
Post edited by Xerico : typo correction