Quoted from DEN:Hi guys. When unpacking a nib stern game. Cabinet is cracked, how is the warranty today?
Thinking about buying a aerosmith from first batch.
Have a discussion with your distributor about warranty process and expectations on cabinet before buying. Also, how it would work if your becomes cracked not upon delivery, but after 4, 8 or 13 months. My friend and I both bought AS, both had cracked cabs upon delivery. Both were warranty and the process was fairly seamless. I've never had a problem that hasn't been made right by Stern or distributors to my satisfaction. I have complete confidence in them here in the States. Besides that, the game rocks! Not sure how everything works overseas though.
Terre Haute, IN
