When someone comes to your home to buy a pinball machine. They play it for over 15min, checks all the boards, lifts the play field and inspects it completely. It works perfectly!! They were satisfied with everything, pays for it, take it home. Now it doesn't work. Calls back demanding me to pay for something that broke in transit. The strange thing is this is the second time this happened with these same people, yet this was the first time I heard anything was wrong with the first sale. Never has this happened before with any other sale I've made. Also, has anyone had the same experience with a buyer who removed a perfectly working machine from your home then demanded money back?
Here is their shake down letter to me.
"I'm going to voice my negative opinion strongly on Craigslist and Pinside because of the Shadow Pinball if you choose not to make it right with us on that board. I await your response to this matter."
I'm not giving them a penny back. Am I right or wrong???