My first question would be how long since you placed the order? Not every vendor is sitting at their computer all day ever day. From my experience most of these guys have jobs & lives outside of pinball. Are you giving him a fair chance to ship your order to you or are you expecting delivery in two or three days?

Always had nothing but great experiences with him. Super passionate guy... Have you tried PM'ing him here? He's a huge asset to our community, nobody generally does this stuff for a full time job so maybe he's away on vacation etc... I can pretty safely assure you there's no foul play here.

I've communicated with the guy on pinside. How long have you been sitting on the issue? The guy was super nice when I exchanged messages with him.

I just bought two custom pin cups and 2 shooter rods from him. Called for the order and he picked up right away and provided great service.

You will be just fine. Modfather is awesome. He will take care of you.
Also he is a one man show. There is no them. He is not a pinball company.
You can always send him a PM here on pinside. He will respond

I will see him tonight. I will mention it to him. He's 100% trustworthy.

You will be fine, he is good guy and active here.

Just let that nib twd throbbing boner calm down a little bit. You will have your mod long before you have your game lol

A few days and you're on here with a gripe? Did you even reach out to him before going public?
-Mike

Modfather is great, you will love whatever you orderd.

Reach out. They have great customer service. Just replaced a part for me -- didn't have to. Good people.

I wouldnt worry.

Chuck is awesome!

Ill stand up for him.

Not receiving an email should be mentioned,
But no big deal.

Im sure youll here from him soon.

I had a similar experience at first, but my worries were quickly quelched. He is great, don't freak out. We all can vouch for him; his work is easily worth the wait.

you rang sir ?

Let the ModFather wake up and have his Martini in hand before you approuch his chambers.
He's the ModFather, not Target.
Some day he will call upon you a need a favor...

It's magic!

A couple days???? See everything will be ok. Like mentioned most people do this on the side. I would expect weekends are when most orders get dealt with.

Modfather is a good guy. He does this for the love of the game and he has a life outside pinball too.

A few days?? Man I don't get on my computer for a few days at a time and yes I also sell a lot of stuff. People get caught up with other stuff. If it was a few weeks I could understand the questioning but I'm sure your ok on this one.

I've ordered a couple from him with no problem. I don't remember any email, nor did I care as long as the item showed up in a timely manner, which they did. thanks modfather

Public apology in 1.2.3.......?

These kind of threads happen all too often and these kind of responses and people ganging up on the OP if they're just confused also happen all too often. The guy was just asking what's up "Any help of feedback or information would be appreciated." rather than being like "WARNING: DO NOT ORDER FROM THE MODFATHER!!!!", no need to chastise him.

Some people go over the line, yes, but a guy having a legitimate issue posting about it respectfully (even if the problem is worked out) does not need to be yelled at or really even apologize. People should be happy the issue worked out and accept something like that can actually happen, rather than making sure the blame either goes one way or another like it needs some kind of community justice as an ending. That is the last thing this place needs.

Good guy he made me a potd loved it

It's all about the 'instant gratification' people have come to expect when buying on the internet.

Unrealistic expectations set by the likes of Fleabay and Amazon IMO.

Companies like those and many others promote the 'get it yesterday' mentality.

I usually order things and walk away and forget all about the item - usually a week or two later it turns up - all good.

I wouldn't have any form of reply email on any system - rather just have at the bottom of the order page something like:

'goods are always dispatched in a timely fashion, expect your goods to arrive about XX days after your order. If it hasn't arrived in xxx days please email me and I will investigate'.

He is the man! No worries!!!

One other thing to possibly consider--was your email address entered correctly? No typos or anything? Maybe try logging into your account and verify that the correct email address is on file.

Otherwise, I agree with @homepin--I'm rarely in a hurry to receive something. Just wait until amazon starts deploying drones and offering same-day delivery

Of course (and there are people like that), but he did have a legitimate issue/error on top of it 'just' being a few days.

This exactly. We get a lot of people who email later saying they never got a reply or order email. Always a misspelling. Easy fix!

About time to change this thread and show off some of the Modfathers work. With that said, the hit at all my pinball parties is Vanilla Ice!

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I think the title of this thread could possibly hurt someone's business,and that's why I felt an apology would be nice. Yes he was freaking out a little and asked for insight. I think we all have freaked out before. Just my opinion in this situation not an attack on OP. I understand your viewpoint Otaku, but could you agree if not an apology how about a my bad everything is worked out.

I also feel that you accusing me of being part of a bully society is not only wrong,but mean. Look at my post history before you start name calling. Sorry for being off topic.

Ok. Just got my Premium powder coated and took a photo with Modfathers Candy apple shooter rod.
Chuck is the bomb.

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OP, either check with your CC company if the charge went through (this would indicate he received your order), or give him a call or send an email.

We can probably close this thread before ppl gang up on OP.

Well said. It never ceases to amaze me how some people here can be such jerks to someone with a legitimate concern or question.

Op a good guy. I know him. He's just not a pinside degen so he doesn't know who's a good seller or not. He was just legit asking if anyone could vouch for mod father cuz he wasn't sure. I see no need for an apology, wasn't an offensive or accusatory post.

I just verified him so he can post back here now.

Modfather is great! I've had lots of luck with him. High quality parts too.

He's probably at his daughter's wedding, now you come here, and you say: "Pinside, give me justice." But you don't ask with respect. You don't offer friendship. You don't even think to call him Modfather.

I am more curious about how you like TWD bash toy...I have been eyeing that. Please post your opinion after you have used it a bit!

Ill tell you whats up with him, hes the type of guy who puts prodigy music in met, and powerballs in gb, lunacy! But he wont rip you off, no way.

Shouldn't you be driving about now? LOL

Arcade where did you get your rules card and credits card, they look great?

He was spotted last night playing my Safecracker
He is going to create some cool custom mods for it
Excited!!!!
I think he won a few tokens too
Lol

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Really inappropriate.

Just because (as you wrote) ... "I am still skeptical of all online ordering for some reason"

... you react by creating a double question-marked thread:

"What's up with Modfather??"

What's up is that you should have called him before posting this thread. He's probably enjoying his weekend. Modfather deserves an apology IMO.

That's the Modfather? I had always imagined him younger

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He's not having an issue and this thread was both premature and innapropriate. Not surprising you are a fan.

Not receiving an expected email is an issue. OP's inquiry for information was appropriate, as were all the responses that modfather is a great seller and there is nothing to worry about.

Part of Pinside's value is obtaining information when one has a question. Putting up barriers to obtaining information lessens the value of this community.

No apology is warranted.

Awesome glad you got it all sorted, soon as I saw the thread I knew there would be nothing to worry about, I have never heard a bad thing about Chuck or his work which speaks volumes for the calibre of the man and his work.

But drama on pinside? No way!

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