Quoted from yzfguy:I don't like giving my money to someone who screws up an order, sends the incorrect item and then unapologetically says "keep it or send it back, we are out of stock on the item you payed for."
Vendors should not make you feel like they are doing you a favor by selling you something.
Once a company buys out all competition and becomes a monopoly customer service goes out the window.
No need for it, once it is the only game in town they can charge whatever they want and do whatever they want so you either put up with it or get out of the game.