Quoted from vireland:
Did you LOOK at the pictures of the problem? It's bad.
Until/unless Nitro reveals some detail that completely changes the story on the posted PHOTOS of a badly WARPED playfield that HE WON'T STAND BEHIND OR he makes sure it gets FIXED, yeah, sure. I'll dog him whenever his name comes up. I've never dealt with him, but I'd never deal with any distributor that ghosted a customer who paid good money for a bad machine. And if it was a distributor I DID deal with that did this to another customer I know about, I sure as hell would get on the line with them and make it known that it needs to be addressed or I'm done dealing with them. Let's call it Pinball NATO. A ghosting of one of us is a ghosting of all of us - because this could happen to anyone at any time if a "stellar" distributor like flipperfreak pulled this. This isn't a week or a month of hassle - it's over THREE MONTHS of Stern denying and Nitro ghosting. That's crazy for a factory problem this obvious.
Nitro's in my "shameful" file until I hear he took care of this clearly warped playfield or there's some additional information that makes him NOT taking care of this make sense (though I have no idea what that could possibly be).
It's not your machine and it has ZERO to do with you, Nitro does not have to post on any forum regarding the dealings between THEM and THIER customers regardless of YOU wanting to know the results. If you've no dog in the fight maybe just keep your negative comments to yourself unless it pertains to you, just my .02.