Quoted from Monte:
Subtract your pinball emotions with running a company with investors who provided revenue for Stern to expand or survive. In return, ”the evil Gary” might not of had any choice per the covenants of the agreements. Fathom that companies regardless of private or public are about making as much money as possible. Stern is not a charity to your dreams. Your loyalties are replaceable by a new consumer.
As you know, you may exercise your consumer rights and don’t buy from them and utilize the other companies. The bonus, your dreams might be satiated soon with Deeproot.
The unfortunate part is this is the lament of nearly all hobbies that turn into cash cows because 'investors'. It is no secret that companies are way more creative and take more risks when they aren't relying on making record profits and making investors happy. There is a sense of 'love' put into the product during that phase that seems to go away once it is all about 'what's good for the business'. While investors are supposed to make the company 'better' and able to do more, the reality is usually the opposite to the early adopters who watched the company grow. It's just how the world works unfortunately.
What I find interesting is people who defend any business practice, as if they are doing anyone a favor. As a consumer, I have no brand loyalty. I've never understood people who are so one sided regarding brands. Companies chase mass market. They don't really 'care' about the consumer, they care about market share. While those may seem like the same thing they are not. What I mean by this is a company will gladly drop its existing customers if it thinks its found a way to get more customers a different way. Companies stopped listening to the consumers years ago, and it is when quality and consumer happiness dropped drastically and continues to drop. (This is mostly general, not directed at Stern).