I got tossed off of Stern Pinball's Facebook page for voicing my opinion, so as long as it gets past their PR guy you might get to Gary. Once Stern had a public forum on their website. It was overrun by Chinese spammers. I volunteered to remove it all and find out where it was coming from. I did just that. It also appeared that the company that had written the website software Stern uses for their website was also under attack by these same spammers. Jody Dankberg's solution was to completely remove the forums. Haven't heard a peep out of them since, even though I've written them a few times wondering what happened. So, we see how much our input is valued.
And this is exactly why the Stern Pinball Sucks FB page exists. In fact, I'm going to repost this to their page because it's EXACTLY what they're trying to get done as well.
I agree, Stern needs to start listening to us. Especially now, when Jersey Jack and Andrew Heighway are now on their horizon. They seem to like the interest we're showing towards their projects.