Quoted from YeOldPinPlayer:I've seen multiple casual players plunge, hit the stand-ups and bounce directly to the outlane, then the ball save auto-launch does the same thing.
Programming probably has a strength adjustment for the auto-plunger, or the ball guide could be adjusted to fix this.
I would call the operator out for not trying to tune the game, rather than dismiss the game for having a "design flaw'.
Star wars earns great for me, in both casual locations and player locations.