Quoted from cody_chunn:
There are some dinky flipper EMs where you can plunge 3 balls and not touch one with a flipper. That's pretty wicked.
In my mind, that's not cruel, that's a bad game.
To me, cruel is the game that gives you every chance and just freakin' beats you. "Yeah, go for that in-line drop target bonus. I'm gonna bounce that ball right down the middle." The games that taunt you, the ones that, no matter how good you are, just beat you. That's why I love Flash Gordon. I've seen it reduce players that think they're great to mediocrity. And people like me may have a great game, then become just plain bad the next time around.