(Topic ID: 307912)

What is fair, Deposit -> Delivery, of NIB Stern?

By sharkey1331

2 years ago


Topic Heartbeat

Topic Stats

  • 23 posts
  • 17 Pinsiders participating
  • Latest reply 2 years ago by KSP1138
  • Topic is favorited by 1 Pinsider

You

Linked Games

No games have been linked to this topic.

    #1 2 years ago

    Hi folks!
    So after being a pin head for years and years- I *finally* decided to pull the trigger on a NIB Deadpool Pro- my first NIB game. I know there are threads debating the cost of NIB Sterns, but for me- I still think a NIB game for ~6k is a bargain in today's world, all things considered. Here's the issue I have though:

    I call up my local distributor May 3, 2021, and plunk down a 2k deposit, for stated delivery of the game in September. I want to say the total price of the game was perhaps 5700 or somewhere around there. September rolls around, and I get an email stating that, due to COVID, supply issues, etc., the game is delayed, and was going up in price (I think 75 bucks), and was I still in? I said yes, I'll keep waiting.

    Just today, I get an email; The price is going up again, 250 bucks, and delivery should be from the July production run.. Wow....

    So- I'm thinking about cancelling my order, but not yet 100% convinced. It is still a great title, in demand, etc. I still think it's worth the price increase. BUT- I know for sure, Mando, Godzilla, and possibly others have been conceived AND delivered since I ordered. Is it really supply issues? Or just capitalizing on other titles while the iron is hot? I don't fully understand how the distributer relationship works- if they've actually ordered from Stern, or if they're just waiting until the stock comes around, but this doesn't seem sound to me...

    Can anyone explain this to me? Is this legit? Or is the company I'm dealing with (not naming them, but distro for Maryland) jerking me around? Over 1 year wait for a 6k purchase seems a bit over the top to me..
    Thoughts?

    #2 2 years ago

    6k is still a good deal on a NIB pro…id keep it. Though don’t be surprised if you end up paying 7k for it

    #3 2 years ago
    Quoted from sharkey1331:

    So- I'm thinking about cancelling my order, but not yet 100% convinced. It is still a great title, in demand, etc. I still think it's worth the price increase. BUT- I know for sure, Mando, Godzilla, and possibly others have been conceived AND delivered since I ordered. Is it really supply issues? Or just capitalizing on other titles while the iron is hot?

    When they announce a new pin it goes into production prettty much right away. I think that explains why Godzilla bumped some other pins. I bet there are Rush orders that go out before you get yours.

    This is the most recent list going around, I'd make your choice based on that.

    Also the last price increase is probably because they now include Stern connected, so at least you get something for it.

    an 2022 - Rush Pro & LE
    Feb 2022 - Rush Premium
    Feb 2022 - Mando Pro & Premium
    Mar 2022 - Godzilla Pro & Premium
    Mar 2022 - AIQ Pro & Premium
    Apr 2022 - Rush Pro & Premium
    Apr 2022 - JP Pro & Premium
    July 2022 - Deadpool Pro & Premium
    Dec 2002 - Elvira

    #4 2 years ago
    Quoted from sharkey1331:

    Hi folks!
    So after being a pin head for years and years- I *finally* decided to pull the trigger on a NIB Deadpool Pro- my first NIB game. I know there are threads debating the cost of NIB Sterns, but for me- I still think a NIB game for ~6k is a bargain in today's world, all things considered. Here's the issue I have though:
    I call up my local distributor May 3, 2021, and plunk down a 2k deposit, for stated delivery of the game in September. I want to say the total price of the game was perhaps 5700 or somewhere around there. September rolls around, and I get an email stating that, due to COVID, supply issues, etc., the game is delayed, and was going up in price (I think 75 bucks), and was I still in? I said yes, I'll keep waiting.
    Just today, I get an email; The price is going up again, 250 bucks, and delivery should be from the July production run.. Wow....
    So- I'm thinking about cancelling my order, but not yet 100% convinced. It is still a great title, in demand, etc. I still think it's worth the price increase. BUT- I know for sure, Mando, Godzilla, and possibly others have been conceived AND delivered since I ordered. Is it really supply issues? Or just capitalizing on other titles while the iron is hot? I don't fully understand how the distributer relationship works- if they've actually ordered from Stern, or if they're just waiting until the stock comes around, but this doesn't seem sound to me...
    Can anyone explain this to me? Is this legit? Or is the company I'm dealing with (not naming them, but distro for Maryland) jerking me around? Over 1 year wait for a 6k purchase seems a bit over the top to me..
    Thoughts?

    I know that sounds awful, but that is par for the course with Stern right now and their price increases and supply availability. If someone has the game in stock they will be charging a premium for it unless it was sold months in advance. I paid a little over MSRP to get my Godzilla Premium and count myself lucky to have gotten one. I expect you will be able to drop ship a new Stern at MSRP from your local distributor about 6 months after the car lots are restocked so... at the rate we are going... 2025?

    I'm just down the street from you in Crofton if you want to try some different pins. There are Deadpool pros 20 minutes away from your house at Crabtown USA (with 30 other pins and 60 arcades) and 30 minutes down the road at Mom's in college park (along with 10 arcades and 60 pins).

    I started a thread on local pinball places in the MD/DC/VA area, and there are over 100 on location within an hour of your house. Check out the thread here https://pinside.com/pinball/forum/topic/maryland-location-play-club .

    44
    #5 2 years ago

    Getting stuck with a price increase after putting a deposit down is BS.

    #6 2 years ago
    Quoted from woody76:

    Getting stuck with a price increase after putting a deposit down is BS.

    From my experience with deposits when you put a deposit on something at a given price that is suppose to lock in that item at that price. Once that happens any cost increases - etc shouldn't be your problem. If you have a friend that is a lawyer I would ask them. Or perhaps someone here on Pinside with a legal background can be of more help.

    In today's world it seems like the "deck is stacked" against the little guy so who knows. But to me a deposit on something at a fixed price should be a contract for seller to deliver that item at the price agreed to on the contract.

    #7 2 years ago
    Quoted from Anony:

    an 2022 - Rush Pro & LE
    Feb 2022 - Rush Premium
    Feb 2022 - Mando Pro & Premium
    Mar 2022 - Godzilla Pro & Premium
    Mar 2022 - AIQ Pro & Premium
    Apr 2022 - Rush Pro & Premium
    Apr 2022 - JP Pro & Premium
    July 2022 - Deadpool Pro & Premium
    Dec 2002 - Elvira

    you forgot one:

    May 2022 - New title announced. Everything following delayed 6 more months.

    #8 2 years ago
    Quoted from bigehrl:

    you forgot one:
    May 2022 - New title announced. Everything following delayed 6 more months.

    Probably what the massive gap between Deadpool and Elvira is

    #9 2 years ago

    Deadpool was delayed. It sucks, but everything is backed up. That's why all the pins are selling for so much on the secondary market. Right now, even if you get the Deadpool Pro at 6899 (the new Pro msrp) in July or August, it will still be less than you pay anywhere else. It might be delayed further. IMHO, Deadpool is one of those classic pins that's great. It should always retain its value, so nib might be the best price in pinball right now. The waiting sucks. But they're great machines and there's a high demand right now. It's nice that we finally have pins that we all want right now.

    #10 2 years ago
    Quoted from woody76:

    Getting stuck with a price increase after putting a deposit down is BS.

    Agreed. I don't know how Stern works with its distributors, so maybe they order a pin and then are subject to price increases from Stern if it doesn't ship for 9-12 months. Which would also be BS on Stern's part. But if that's the case you'd think the distributor would be very careful to communicate that to the buyer. On the other hand, if the distributor is thinking they could sell this game for more when it comes in if the preorder guy just disappeared so why not raise the price, that's not cool. If it matters to you, you could ask the distributor what the deal is.

    But it sounds like even if the distributor is taking advantage of the situation to tack on his own incremental price increases, OP could still end up getting the game below current market, which would make walking away painful regardless of the distributor's motivation for raising the price.

    #11 2 years ago

    If it were me, I’d opt out and find another game I’m interested in buying. A year + out and price increases along the way = not for me.

    #12 2 years ago

    all this supply side shortage stuff sucks!

    i can't imagine sharkey paying less than the new increased stern price when the game is finally made, these days a deposit just gives you a place in the long waiting line with the privilege of purchasing when available.as far as i know distributors just get an anticipated allotment far in advance and have to pay the increased price so they are not making more on the price increase. of course if a hot game selling above msrp is more profitable

    if paid in full i would expect the original price to be honored

    #13 2 years ago

    sharkey1331 if you want to transfer the presale at the price of $6025 for a NIB DP Pro, I'm not too far away from you and can come bring you cash

    And I'm serious if you are interested lol. I'm guessing it is the distributor that is not too far from you too just based on your location.

    #14 2 years ago

    Doesn't matter what is fair. It's a seller's market, if you won't make the deposit - he will just move on to the next guy that will

    #15 2 years ago
    Quoted from BMore-Pinball:

    Doesn't matter what is fair. It's a seller's market, if you won't make the deposit - he will just move on to the next guy that will

    Just hope what has happened in the auto business doesn't happen to pinball although I'm afraid it is already. If you want to get sick to your stomach just log into any Ford Bronco forum and you'll see what many of the Ford dealers are doing to their customers. Folks that made a reservation and paid a deposit for their Bronco well over a year ago are arriving to pick up their Bronco only to discover the dealer has added an ADM or market adjustment of thousands of $. In one case $56,000 over MSRP!. Usually $5-$10k over. They don't care if the customer walks since someone else will pay it. The worst part is the dealer wouldn't even have the car if the customer hadn't reserved it since it's allocated based upon orders. I understand from my distro that Stern has initiated an allocation process for them too. I'm afraid you'll see more and more of distro's charging "market adjustments" and not hiding from it. Lucky I have one that isn't one of those....yet.

    #16 2 years ago
    Quoted from Jeffster:

    Just hope what has happened in the auto business doesn't happen to pinball although I'm afraid it is already. If you want to get sick to your stomach just log into any Ford Bronco forum and you'll see what many of the Ford dealers are doing to their customers. Folks that made a reservation and paid a deposit for their Bronco well over a year ago are arriving to pick up their Bronco only to discover the dealer has added an ADM or market adjustment of thousands of $. In one case $56,000 over MSRP!. Usually $5-$10k over. They don't care if the customer walks since someone else will pay it. The worst part is the dealer wouldn't even have the car if the customer hadn't reserved it since it's allocated based upon orders. I understand from my distro that Stern has initiated an allocation process for them too. I'm afraid you'll see more and more of distro's charging "market adjustments" and not hiding from it. Lucky I have one that isn't one of those....yet.

    Used market for cars is up like crazy too. The parallels to pinball are there for sure.

    #17 2 years ago

    For me, I put 2k down. I'm not expecting to get anything for less than what they cost now. Whether it sounds fair or not, if they legitimately had supply problems, are delayed on delivery, and then their pricing has gone up a few hundred bucks, I'm still onboard. I know a lot of others aren't with that aspect.

    My problem is, the delay, when I know they're putting out other, newer games that were ordered log after I put my order in. That's what I don't understand. And, if the delay is so they can focus on selling their new games- I guess it makes business sense, just kinda seems wrong to the people that are waiting for previous orders.

    At the end of the day- this is a "first world problem"..

    #18 2 years ago

    I’d say if your total is less than $6K your in pretty good shape in this current market. My last pro cost me $5700 shipped years ago.

    #19 2 years ago

    Yeah; um... price increase after a deposit? Um. no thanks. Even JJP wasn't balsey enough to do that to undelivered GNRs already sold with deposit. I'm left wondering if this distributor is just not playing hard enough pinball with Stern.
    But it's your money.

    #20 2 years ago

    I don't know why Stern doesn't just set pricing for each model of a given game at release and then stick to it. They should be good enough to forecast what they expect to pay for parts, and if they need to set the price a bit higher initially then so be it. And this doesn't completely lock them into pricing, because they could always come out with a super limited edition and charge more for that if the demand is there. Each game released would have its own pricing based on the market at the time of release, parts required, etc. and ideally would have some order guarantee that you will get a game at that price eventually. If the orders they receive exceeds what they want to commit to building then they could at least tell people at the end of the order list right away that they are out of luck instead of making them wait months.

    I don't have any issue with them setting the MSRP at whatever they want. I do have a big problem with them taking orders at once price, not delivering after months of waiting, and then forcing people to chose to either pay more or cancel.

    #21 2 years ago
    Quoted from KSP1138:

    I don't know why Stern doesn't just set pricing for each model of a given game at release and then stick to it. They should be good enough to forecast what they expect to pay for parts, and if they need to set the price a bit higher initially then so be it. And this doesn't completely lock them into pricing, because they could always come out with a super limited edition and charge more for that if the demand is there. Each game released would have its own pricing based on the market at the time of release, parts required, etc. and ideally would have some order guarantee that you will get a game at that price eventually. If the orders they receive exceeds what they want to commit to building then they could at least tell people at the end of the order list right away that they are out of luck instead of making them wait months.
    I don't have any issue with them setting the MSRP at whatever they want. I do have a big problem with them taking orders at once price, not delivering after months of waiting, and then forcing people to chose to either pay more or cancel.

    I imagine their excuse is that they are not really taking orders, they're reserving a spot in line at the price on the time of release or something like that. Semantics if you ask me.

    The real answer though is that they're doing it because the market tolerates it.

    The local distributor where I live used to have a loyalty discount, something they apparently started when the pin scene was waning. They've removed that discount now because they know they won't lose any sales by removing it.

    #22 2 years ago
    Quoted from KSP1138:

    I don't know why Stern doesn't just set pricing for each model of a given game at release and then stick to it.

    Quoted from Anony:

    The real answer though is that they're doing it because the market tolerates it.

    That's right, of course, otherwise Stern wouldn't be raising prices at all and we wouldn't be having this conversation. But Stern's approach to pricing makes sense given their business model of having ~15 games available for order at any given time. There's no obvious reason that a NIB Star Wars or Dead Pool should cost less than a NIB Rush -- they presumably cost Stern the same amount to make. So when you order in 2022 you're paying the "2022 NIB" price, not the "Star Wars" or "Rush" price.

    Of course is different from what OP's complaining about, which is raising the price of a specific machine six months after it was ordered at a lower price. OP's being asked to pay the 2022 price for a machine he ordered in 2021, which seems pretty uncool, regardless of whether Stern or the distributor is to blame.

    #23 2 years ago
    Quoted from Anony:

    I imagine their excuse is that they are not really taking orders, they're reserving a spot in line at the price on the time of release or something like that. Semantics if you ask me.
    The real answer though is that they're doing it because the market tolerates it.
    The local distributor where I live used to have a loyalty discount, something they apparently started when the pin scene was waning. They've removed that discount now because they know they won't lose any sales by removing it.

    Yeah, they aren't losing sales in this market because they just keep going down their list until they find someone who will buy at the current price. It has to create a lot more work for them though.

    Reply

    Wanna join the discussion? Please sign in to reply to this topic.

    Hey there! Welcome to Pinside!

    Donate to Pinside

    Great to see you're enjoying Pinside! Did you know Pinside is able to run without any 3rd-party banners or ads, thanks to the support from our visitors? Please consider a donation to Pinside and get anext to your username to show for it! Or better yet, subscribe to Pinside+!


    This page was printed from https://pinside.com/pinball/forum/topic/what-is-fair-deposit-gt-delivery-of-nib-stern-?hl=anony and we tried optimising it for printing. Some page elements may have been deliberately hidden.

    Scan the QR code on the left to jump to the URL this document was printed from.